Sales Manager
Resume:
JOCELYN LIM WEN WAN
(65) 6858 1625 (Home)
(65) 9001 5842 (H/P)
Email address: *****************@*****.***.**
Date of Birth: 14th January 1974
REVELANT SKILLS AND ACHIEVEMENTS
Demonstrated Abilities In:
Sales & Service:
All of my work experiences have involved working within a team-based culture. This involved planning, organization, coordination and commitment to ensure my sales targets were meet and effective communication among team members.
Prepare, plan and organize presentation based on customer inquiries.
Responsible for account management, customer fulfillment and after-sales service for key accounts to meet dual objectives of ensuring customer satisfaction and increasing customer retention.
As my partners do have overseas requirement, therefore will provide professional service for overseas and will provide the freight and services to deliver the hardware over.
Communication Skills:
Ability to communicate with various levels of colleagues and customers effectively and
ensuring timely delivery of reports under the team members.
Achievements:
Club 100 for the Year 2011/2013/2014
EMPLOYMENT/EXPERIENCE
Exclusive Networks Singapore Pte Ltd
22 Aug 2016 – Present
Channel Account Manager (Handle mostly Telcom Partners)
•Meets assigned targets for profitable sales volume and strategic objectives
assigned partner accounts.
•Proactively leads a joint partner planning process that develops mutual
performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
•Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
Sells through partner organizations to end users in coordination with partner sales resources.
• Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
• Leads solution development efforts that best address enduser needs, while coordinating the involvement of all necessary company and partner personnel.
• Ensures partner compliance with partner agreements.
• Drives adoption of company programs among assigned partners.
•Developing sales for all vendor products across existing, named reseller accounts
•Servicing existing accounts and developing additional opportunities
Track record of success
Achieved 80% for last quarter 2017
Closed Pines Hotel on HP Aruba in Q1 of 2017. Total Revenue is US$169,057.00.
Closed SingTel’s deal on Fortinet. Total Revenue is US$52,170.00
M1 Internal on Palo Alto for Panorama. Revenue worth is US$ 107,658.50.
AIA on ForcePoint. Revenue is US$126,508.70
NUS on Mellanox’s deal. Total project is US$574,834.49.
NUS on Alcatel’s deal. Total project is US$70,070.00
Rabobank on HP Aruba, total revenue is US$83,000.00
Comfort Delgro Corporation for F5. Total Revenue is US$74,056.00
Quann Asia Pacific Pte Ltd
7 March 2016 – 12 Aug 2016
Channel Sales Manager – Telco Industry
•Identify, recruit and on-board new channel partners (Telco customers).
•Coordinate with partners to create and execute business plans to meet sales goals.
•Analyze market trends and accordingly develop sales plans to increase brand
awareness.
•Evaluate partner sales performance and recommend improvements.
•Educate partners about product portfolio and complimentary services offered.
•Address partner related issues, sales conflicts and pricing issues in a timely
manner.
•Manage sales pipeline, forecast monthly sales and identify new business
opportunities.
•Stay current with latest developments in marketplace and competitor activities.
•Communicate up-to-date information about new products and enhancements
partners.
•Develop process improvements to optimize partner management activities.
•Assist in partner marketing activities such as tradeshows, campaigns and other
•promotional activities.
Track record of success
Recruited 10 new partners on board
Closed Clean-pipe services to M1 and StarHub
Develop a reseller contract
Create a new products cater specially for the Telco Partner on the Quann’s Protect, Consult, Rescue services
Reason for leaving:
There is no proper framework and organizational structure in the company
Singapore Telecommunications Limited (SingTel)
18 May 2008 – End Feb 2016
Sales Manager – Business Sales (Managed Account)
Proactively delivers ICT offerings for regional project/s;
Play a key role as the organization’s ambassador globally and lead a global cross-functional team to win bids and strike innovative deals;
Possess excellent account management skills, establish excellent relationship and create the highway to up-sell and cross-sell new businesses with existing Customers;
Responsible for achieving individual sales targets including related KPIs
Need to get approval on the Head of IT from US on those ICT’s requirement proposed
Track record of success
End of the quarter 2012 achieve 108% of the target given
Closed 13 Co-location Racks for SG.GS in 2012. Total CV was $218,400
Renewal of existing 33 and additional of 27 new work seats with PC for Disaster Recovery for Tenet Sompo Insurance Pte Ltd in 2013. Total CV is $46,800
Closed 2 Co-location Racks and 100Mbps Point to Point MetroEthernet for Emirates National Oil Company (S) Pte Ltd in 2014. Total CV is $73,944
Work with SingTel Global Office to provide pricing on SingTel ConnectPlus Ethernet Link and ConnectPlus IPVPN for IBC Asia previously was called Informa Performance in 2013.
Am also responsible for mentoring new colleagues (guiding and training)
Achievement 100% of quota for the past 6 years in SingTel.
Reason for leaving:
There isn’t room for growth with my current employer thus was ready to move on to take up new challenge.
Singapore Computer System Pte Ltd
17 November 2007 – 2 May 2008
Senior Account Manager – Commercial Sales
Responsible for meeting sales targets and maintaining accurate sales record.
Responsible for Sales and Account Management for SME market
Worked directly with the Principal for Enterprise Customer
Source, study and propose technology solutions to client to meet clients’ requirement
Maintain updates on new technologies and explore market opportunities with existing customer base.
Track record of success in the Corporate Sales Department
-SingHealth Group in Blade Services
-Zenith Engineering Pte Ltd in Managed Services
-Moduslink Pte Ltd in Managed Services
-Mediacorp Pte Ltd in their Data Centre
Reason for leaving:
Merge with SingTel
Pacific Internet Pte Ltd
12 December 2005 – 11 November 2007
Channel Account Manager – Commercial Sales
Management and collection of referral fees
Channel Communications
Collaboration with Channels on Events, Roadshows and Workshops
Lead Generation with Channel and Management of leads from Channels
Responsible for Sales and Account Management for SME market
Recruiting new partners and train them
Track record of success
Successfully closed MPLS and leased line services to regional organization including TTI Group and Sea Drill Pte Ltd. Total CV $500K
Closed Home Fix 19 sites on Broadband services worth $30K
Achievement for hitting 100% of quota by end of year 2006.
Achievement of approximately 75% of quota by the MONTH of July 2007.
Reason for leaving:
Headhunter Company refer me to Singapore Computer System and looking for better Prospect
EDUCATION
2010 – 2012
SMA Institute of Higher Learning – Specialist Diploma in Psychology (Early Childhood
Psychology)
Mid 1997 - September 1998
University of South Australia - Degree in Business Management
1995 - Early 1997
International College of Hotel Management - Diploma in Hotel Management
Le Cordon Bleu - Diploma of Culinary
LANGUAGES SPOKEN
English: Fluent
Mandarin: Fluent
Cantonese: Fluent
OTHER SKILLS
Word for Windows: Version 6 and 3.1
Microsoft Excel and PowerPoint
REFERENCES
Mr. Chiang Wing Chor
Director of Business Sales, Singtel
Email: ********@*******.***
Mobile: 97352487
Miss Lily Chan Lai Lai
Email: *********@*******.***
Mobile: 97472271
Mr. Danny Ong
Head of Marketing, Tyco International
Email: ********@*******.***
Mobile: 98590852
Updated: 13 Feb 2018
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