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Sales Manager

Singapore, Central Region, 20, Singapore
May 29, 2018

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Blk *** Serangoon Ave *

#**-*** ********* ******

(65) 6858 1625 (Home)

(65) 9001 5842 (H/P)

Email address:

Date of Birth: 14th January 1974


Demonstrated Abilities In:

Sales & Service:

All of my work experiences have involved working within a team-based culture. This involved planning, organization, coordination and commitment to ensure my sales targets were meet and effective communication among team members.

Prepare, plan and organize presentation based on customer inquiries.

Responsible for account management, customer fulfillment and after-sales service for key accounts to meet dual objectives of ensuring customer satisfaction and increasing customer retention.

As my partners do have overseas requirement, therefore will provide professional service for overseas and will provide the freight and services to deliver the hardware over.

Communication Skills:

Ability to communicate with various levels of colleagues and customers effectively and

ensuring timely delivery of reports under the team members.


Club 100 for the Year 2011/2013/2014


Exclusive Networks Singapore Pte Ltd

22 Aug 2016 – Present

Channel Account Manager (Handle mostly Telcom Partners)

•Meets assigned targets for profitable sales volume and strategic objectives

assigned partner accounts.

•Proactively leads a joint partner planning process that develops mutual

performance objectives, financial targets, and critical milestones associated with a productive partner relationship.

•Proactively assesses, clarifies, and validates partner needs on an ongoing basis.

Sells through partner organizations to end users in coordination with partner sales resources.

• Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.

• Leads solution development efforts that best address enduser needs, while coordinating the involvement of all necessary company and partner personnel.

• Ensures partner compliance with partner agreements.

• Drives adoption of company programs among assigned partners.

•Developing sales for all vendor products across existing, named reseller accounts

•Servicing existing accounts and developing additional opportunities

Track record of success

Achieved 80% for last quarter 2017

Closed Pines Hotel on HP Aruba in Q1 of 2017. Total Revenue is US$169,057.00.

Closed SingTel’s deal on Fortinet. Total Revenue is US$52,170.00

M1 Internal on Palo Alto for Panorama. Revenue worth is US$ 107,658.50.

AIA on ForcePoint. Revenue is US$126,508.70

NUS on Mellanox’s deal. Total project is US$574,834.49.

NUS on Alcatel’s deal. Total project is US$70,070.00

Rabobank on HP Aruba, total revenue is US$83,000.00

Comfort Delgro Corporation for F5. Total Revenue is US$74,056.00

Quann Asia Pacific Pte Ltd

7 March 2016 – 12 Aug 2016

Channel Sales Manager – Telco Industry

•Identify, recruit and on-board new channel partners (Telco customers).

•Coordinate with partners to create and execute business plans to meet sales goals.

•Analyze market trends and accordingly develop sales plans to increase brand


•Evaluate partner sales performance and recommend improvements.

•Educate partners about product portfolio and complimentary services offered.

•Address partner related issues, sales conflicts and pricing issues in a timely


•Manage sales pipeline, forecast monthly sales and identify new business


•Stay current with latest developments in marketplace and competitor activities.

•Communicate up-to-date information about new products and enhancements


•Develop process improvements to optimize partner management activities.

•Assist in partner marketing activities such as tradeshows, campaigns and other

•promotional activities.

Track record of success

Recruited 10 new partners on board

Closed Clean-pipe services to M1 and StarHub

Develop a reseller contract

Create a new products cater specially for the Telco Partner on the Quann’s Protect, Consult, Rescue services

Reason for leaving:

There is no proper framework and organizational structure in the company

Singapore Telecommunications Limited (SingTel)

18 May 2008 – End Feb 2016

Sales Manager – Business Sales (Managed Account)

Proactively delivers ICT offerings for regional project/s;

Play a key role as the organization’s ambassador globally and lead a global cross-functional team to win bids and strike innovative deals;

Possess excellent account management skills, establish excellent relationship and create the highway to up-sell and cross-sell new businesses with existing Customers;

Responsible for achieving individual sales targets including related KPIs

Need to get approval on the Head of IT from US on those ICT’s requirement proposed

Track record of success

End of the quarter 2012 achieve 108% of the target given

Closed 13 Co-location Racks for SG.GS in 2012. Total CV was $218,400

Renewal of existing 33 and additional of 27 new work seats with PC for Disaster Recovery for Tenet Sompo Insurance Pte Ltd in 2013. Total CV is $46,800

Closed 2 Co-location Racks and 100Mbps Point to Point MetroEthernet for Emirates National Oil Company (S) Pte Ltd in 2014. Total CV is $73,944

Work with SingTel Global Office to provide pricing on SingTel ConnectPlus Ethernet Link and ConnectPlus IPVPN for IBC Asia previously was called Informa Performance in 2013.

Am also responsible for mentoring new colleagues (guiding and training)

Achievement 100% of quota for the past 6 years in SingTel.

Reason for leaving:

There isn’t room for growth with my current employer thus was ready to move on to take up new challenge.

Singapore Computer System Pte Ltd

17 November 2007 – 2 May 2008

Senior Account Manager – Commercial Sales

Responsible for meeting sales targets and maintaining accurate sales record.

Responsible for Sales and Account Management for SME market

Worked directly with the Principal for Enterprise Customer

Source, study and propose technology solutions to client to meet clients’ requirement

Maintain updates on new technologies and explore market opportunities with existing customer base.

Track record of success in the Corporate Sales Department

-SingHealth Group in Blade Services

-Zenith Engineering Pte Ltd in Managed Services

-Moduslink Pte Ltd in Managed Services

-Mediacorp Pte Ltd in their Data Centre

Reason for leaving:

Merge with SingTel

Pacific Internet Pte Ltd

12 December 2005 – 11 November 2007

Channel Account Manager – Commercial Sales

Management and collection of referral fees

Channel Communications

Collaboration with Channels on Events, Roadshows and Workshops

Lead Generation with Channel and Management of leads from Channels

Responsible for Sales and Account Management for SME market

Recruiting new partners and train them

Track record of success

Successfully closed MPLS and leased line services to regional organization including TTI Group and Sea Drill Pte Ltd. Total CV $500K

Closed Home Fix 19 sites on Broadband services worth $30K

Achievement for hitting 100% of quota by end of year 2006.

Achievement of approximately 75% of quota by the MONTH of July 2007.

Reason for leaving:

Headhunter Company refer me to Singapore Computer System and looking for better Prospect


2010 – 2012

SMA Institute of Higher Learning – Specialist Diploma in Psychology (Early Childhood


Mid 1997 - September 1998

University of South Australia - Degree in Business Management

1995 - Early 1997

International College of Hotel Management - Diploma in Hotel Management

Le Cordon Bleu - Diploma of Culinary


English: Fluent

Mandarin: Fluent

Cantonese: Fluent


Word for Windows: Version 6 and 3.1

Microsoft Excel and PowerPoint


Mr. Chiang Wing Chor

Director of Business Sales, Singtel


Mobile: 97352487

Miss Lily Chan Lai Lai


Mobile: 97472271

Mr. Danny Ong

Head of Marketing, Tyco International


Mobile: 98590852

Updated: 13 Feb 2018

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