Customer Service Computer Science

Esteban Garcia 201-***-**** (e ****************@*****.***)

Summary

I am a self-motivated computer science graduate, who enjoys learning about the latest technology. I am currently seeking career opportunities to further my knowledge in various areas of Computer Science. I also hope to gain skills that will I can carry with me and aid my understanding of my career and my career path, as well as help me grow as a person.

T echnical Highlights

● Java, HTML, ML,js,SQLPostgreSQL

● Microsoft Office (Word, PowerPoint, Excel)

● Adobe Photoshop CC 2015

● BlueJay/Netbeans/Visual Studios

● Knowledge of Windows OS/Win10

● Computer Building/Understanding of computer architecture

● Understanding of Basic Computer Operating Systems

● CISCO Academy-Understanding of Switches/Routers/OSI model/Subnetting/etc E xperience

KPMG – K-Tech

June 2017 – August 2017 New York, NY

● KPMG intern training

● Worked in the KTech division at the office on 345 park avenue

● Worked with several pieces of hardware and became familiar with the machines used at KPMG

● Worked with the software used and created at KPMG

● Briefly shadowed the Chief of Staff and saw how the KTech is viewed from another section within KPMG

● Experience with the day to day workings of the KTech division.

● Worked with clients at KTech, giving good customer service to resolve issues in a timely and efficient manner.

New York Institute of Technology – Orientation Leader June 2016 – September 2016 1855 Broadway, NY

● Administration of Event planning

● Teamwork Workshops, along with workshops dealing with business needs and standards

● Being a leader in a team environment

● Assisted students with basic issues relating to their accounts and several introduction to college things

● Responded to user requests for services, and troubleshoot reported problems. Freelance/Own Projects/Relevant Clubs

● IT work – Solving common problems, such as slow computers, internet connectivity issues, registry problems, etc.

● PC builder/repairer – Built PCs from parts, ensuring the client’s needs were met and within their budget. Troubleshot issues and made sure the person I was helping also gained a better understanding on PC’s.

● Web Design – designed basic websites

● Have started up looking into making emulators for old video game machines, such as chip-8

(un-finished)

● Member of IEEE- Engineering club at my school, NYIT. Various activities that involve computers. Looking at new projects, Computer Building, Internet Security, Networking projects, Robotics, etc.

● Member of GameClub, also at NYIT, the GameClub focuses on all aspects of gaming. Hardware advantages in Consoles, Game design, Game marketing, the evolution of certain game genres, and practice and tournaments for competitive Games.

● Member of SWE - Society of Women Engineers, a club in our school which celebrated the accomplishments of women in technical and engineering positions. Ran meetings and ran events to bolster the club.

EDUCATION

New York Institute of Technology - N ew York, New York 2 018 Bachelor's Degree of Computer Science

Major: Computer Science

Relevant Courses: Software Engineering, Artificial Intelligence, Operating Systems, Computer Architecture, Network Engineering, AI development, Operating System Security, Database Management, Internet programming, CISCO academy I.

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