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Quality Assurance Analyst

Location:
London, Ontario, N6L 1H2, Canada
Posted:
May 29, 2018

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Resume:

NEHA CHOPRA

** ********* ******** 226-***-****

London, ON ac5n1h@r.postjobfree.com

PROFILE

2+ years of technical experience in testing.

Software Languages: C++, LINUX, UNIX, PYTHON, MS Office Excel, word, Outlook).

Skills: Black box, White box, Manual Testing, Automation Testing, Functional or non functional testing, performance testing, regression testing.

Telnet, FTP, JIRA, ALM, Trouble Report, Troubleshooting, debugging, report making.

Software: VMware, Citrix, Consoles, Solaris, X86, Selenium.

Self Appraisal: Strong verbal communication, decision making and problem solving skills, attention to detail, positive team player, excellent time management skills, strong analytical skills, goal oriented, multi-tasking ability, enthusiasm for learning.

Valid Driving License and passport.

EDUCATION

Master of Engineering-Electrical and Computers Engineering September 2016 – December 2017

University of Windsor, Windsor, ON, Canada

Bachelor of Engineering- Electronics and Communication Engineering August 2011 – May 2015

Punjab Technical University, Punjab, India

EXPERIENCE

Analyst January 2018 – May 2018

Sutherland

Participation in design of monitoring formats and quality standards.

Managing calls and tickets received by the end users.

Providing support for technical issues using CRM and CAP.

Escalation of call and tickets when required.

Preparing and analyzing internal and external quality reports for management staff review.

Providing feedback to team leaders and managers.

Knowledge of various hardware and software.

QA Analyst January 2015 – August 2016

Wipro Technologies

Created and executed test cases to ensure the quality is maintained against a pre-defined set of performance variables for new and existing server and web based applications.

Conducted functional/non functional testing, regression testing, performance, security and acceptance testing using release notes.

Performed Installations, Setting Configurations, Upgrade and applied OS patches for Blade/Non-Blade environments servers (LINUX based) both by manual and Jenkins.

Installed and upgraded Compact environments using VMware and Console.

Used JIRA for identifying, escalating and addressing the bugs or issues.

Documented bugs, provided test progress and test results to the team, management and stakeholders.

Troubleshoot the bugs by working closely with the developers.

Replication and verifying defect fixes.

Verified the stated documents are not having any spelling, grammar and other errors.

Created logs and Test Reports and updating them on Confluence.

AGILE way of working.

Managed customers requirements are met and testing is carried out in an efficient and effective manner.

Attended daily scrum meetings, sprint planning meetings throughout.

Analyzed the requirements maintaining quality standards.

Followed SDLC methodology (Software development life cycle).

Knowledge of LAN/WAN, WCDMA, LTE, TCP/IP, LDAP, SSH, DNS, SNMP, DHCP, VPN, routing, switching and IP networking.

Worked with diverse group of people at various levels within an organization.

Worked as an individual and as a team.

Conducted presentations and provided guidance and training to the new people.

OTHER EXPERIENCE

1.Front Office Automation

Project collects all the information of the people in a particular firm at one place.

I tested the whole application if it is working well or not.

2.Chalk Talk

Project involved networking site that connects people. Provides features like adding a friend, chatting and more.

Co-Op student at Rail Coach Factory May 2013- July 2013

Certification: Testing

Testing of small web applications.

Writing report on the basis of analysis

VOLUNTEER EXPERIENCE

Chief coordinator for the association of DAVIET engineering students.

Executive member of placement events occurring in the university.

ACHIEVEMENTS/AWARDS

Presented review paper on ‘FACE DETECTION ANALYSIS’ in National Congress 2014

Attended VEDANTA ‘Personality Building Workshops’ in college.

Actively participated in Blood donation and volunteer with Red Cross Society of India.

Organized events “TECHRACIA” and “MARKETMANIA” in TECHFEST 2014 ADVITYA’14.

Conducted an event named “TOTS” under society of innovative and electro cats (SINE) in college in 2013.

Full Name : Neha Chopra

Work Authorization: Post Grad Work Permit

Contact Number : 226-***-****

Email ID : ac5n1h@r.postjobfree.com

Skype ID: neha.chopra79

Current location: London

Willing to relocate : Yes

Salary: 50000

Availability: ASAP

Best time to take interview: Any Day



Contact this candidate