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Employee Relations Human Resource

Mount Pleasant, South Carolina, United States
May 29, 2018

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Krystal Vargha

*** ********** ****

Mt. Pleasant, SC 29464


Professional Experience:

Christ Our King Church May 2016-present

Secretary May 2016-present

• Handle all media responsibilities for the Parish Office to include creating and maintaining website, maintaining social media presence, and publishing weekly bulletin.

• Handle administrative duties of the parish office including Mass Intentions, PDS software system, and church registry books.

• Handle communication responsibilities to include correspondence with parishioners, staff members, other parishes, and outside vendors.

• Answer phones and direct visitors/callers to appropriate department. Charleston ENT Associates, LLC September 2008-August 2013 Human Resource Director February 2013-August 2013

• Performed leadership and management responsibilities for planning and implementing the assigned HR functions of the organization and the programs and services of the department.

• Served as chief advisor to the executive team on strategic and operational HR issues.

• Consulted and advised management on a wide variety of sensitive personnel issues (e.g. discipline, hiring, promotions, return to work, etc.)

• Facilitated meetings, workshops, seminars, etc. (e.g. personnel actions, financial procedures, regulatory requirements, actions involving outside agencies, etc.)

• Responsible for the following HR functions: personnel policy development, implementation, and administration; employee relations, including coordinating responses to legal actions and consulting legal counsel as appropriate; recruitment, on-boarding, recognition, and retention; job classification and staff planning; record-keeping and reporting; reasonable accommodations and the interactive process; performance management.

• Investigated grievances and/or complaints from employees (e.g. sexual harassment, pay and/or assignment disputes, etc.)

• Administered a wide variety of personnel policies, processes and employment agreements (e.g. recruitment, selection, hiring, orientation, labor and employment contracts, compensation schedule, etc.)

• Coordinated staff training and leadership development programs,

• Developed compensation program and the facilitated effective use of the payroll/HR information system.

• Worked with the CEO to establish operational, financial, quality, and service goals for the department and ensure that performance is monitored and appropriate and prompt corrective action is taken.

• Collaborated with internal and external contact (e.g. other HR professionals, vendors, public agencies, community members, etc.)

• Prepared a wide variety of complex written materials (e.g. plans, budgets, compensation requests, investigative reports, analyses, recommendations, procedures, etc.)

• Managed the HR Generalist and Recruiting/Retention Coordinator Human Resources Manager September 2012- February 2013

• Advised mangers on response to performance and disciplinary issues and effectively facilitate problem resolution.

• Managed employee relations by working to create an open and cooperative work environment, and facilitating and promoting active and constructive communication in all areas of the organization.

• Responded to employee questions, queries, or concerns regarding all areas of HR

• Counseled and influenced management regarding policies, practices, laws and regulations and monitor application to ensure positive and equitable employee relations

• Partnered with managers to determine the roles and competencies needed to meet business goals, source, recruit and hire qualified candidates, and participate in ensuring that the onboarding process for new hires supports timely employee engagement and preparation.

• Identified critical competencies for reaching business goals and preparing development plans for staff to reach competency levels.

• Helped managers develop a pipeline of talent/successors in critical areas.

• Provided technical HR advice (compensation, international assignment, relocation, employment law, etc.) to leaders

• Provided guidance to managers and staff regarding the Performance Development Planning program and provide training as needed.

• Established competitive and compliant compensation which is attractive to employees and aligned with business goals.

• Implemented and advise regarding compensation and benefit programs such as the merit review process, bonus programs, benefits open enrollment, and other related programs.

• Supported safety objectives and required reporting for Workers’ Compensation Claims

• Managed the HR Generalist

Human Resource Specialist Consultant January 2012-September 2012 Charleston, SC

• Complete below HR Specialist job duties on a consulting basis Human Resource Specialist September 2008-December 2011 Charleston, SC

• HR Specialist for 7 offices in the Tri-County area

• Created HR department in a Practice with no formal HR and developed the department to be an integral part of the daily operations.

• Performed needs assessment and design and develop training programs for managers and employees within the practice

• Coached and mentored managers which resulted in an increase in positive management processes as well as increased productivity and employee morale

• Performed all HR personnel functions including employee relations, executive development, personnel coaching and mentoring, management training, and corrective actions

• Conducted research and investigations regarding EEOC, harassment, theft, behavior issues, unemployment hearings, and wrongful termination lawsuit

• Handled all basic HR duties including payroll, benefit administration, open enrollment, compliance training, new hire on-boarding and training, recruiting, externship program implementation, performance review program, COBRA, FMLA and Leave administration, OSHA and DHEC training, exit surveys, EEOC programs, unemployment, and worker’s compensation

• Created Employee Handbook, Compliance Handbook and training, OSHA, Red Flag Rule, and HIPAA training programs, as well as HR and computer filing system to include personnel/ medical files

• Managed HR Generalist and developed Generalist to assume the full time HR manager position upon my departure.

• Maintained all credentialing processes for 25+ physicians Wyndham Vacation Resorts August 2006-May 2008

Human Resource/Training Coordinator February 2007-May 2008 Myrtle Beach, SC

• New hire orientation presentation and new hire paperwork

• Created, implemented, and continuously improved new hire orientation and compliance training modules

• HR training (compliance, benefits, orientation, customer service, career progression)

• Introduction and continual education on benefits, policy, pay information

• Introduced and updated all employees on Medical, Dental, Vision, Life Insurance, AD&D, Flex Spending accounts, and Cobra benefits.

• Investigated medical plan inquiries and educate employees on benefits of each plan (PPO, High and Low HMO, Dental, Vision, LOA, Unemployment)

• Posted jobs for sales, marketing, resorts, and administrative positions and planned recruiting events

• Pre-screened resumes, interviewed potential candidates, and organized interviews with leaders.

• Verified I-9 documentation, submitted online investigation requests and completed background checks

• Administered pre-employment processing (i.e. sending applicants for drug testing, etc.)

• Improved inter-department workflow by creating a process where all data entry into Oracle system could be more efficiently communicated between payroll, HR, marketing, and sales administration.

• Analyzed retention, attrition, payroll, and leave reports from Oracle, Leave Solutions, CRS, and PeopleSoft.

• Administered Corrective Action Plans and support for sales, marketing, and resort departments.

• Created and maintained 500-600 sales, marketing, and resort personnel files

• Managed dispute resolution and investigation processes Assistant Recruiter January 07-February 2007

• Recruiting for sales and marketing utilizing internet, cold calls and referrals.

• Conducted interviews and made hiring decisions on candidates.

• Event planning for Career nights.

• Responsible for report generation and analysis.

Sales Representative August 2006-October 2006

• Responsible for up selling additional shares of real estate to current owners and selling shares to prospective buyers.

Bridgewater Savings Bank January 2001-September 2005 Head Teller

• Work with other branches to standardize branch functions and streamline operational processes.

• Supervised six employees.

• Responsible for hiring of all personnel as well as trained and coached new and existing tellers and supervisors.

• Responsible for opening new accounts, handling account inquires, mortgage loans, consumer loans, operation and compliance inquiries.

• Refer products to new and existing customers. Branch was highest referring branch location in 2004 and 2005.

• Manage and complete weekly functions such as auditing cash drawers, auditing vault, ATM, and automatic cash dispensers, ordering cash, testing alarms.


Bridgewater State College

Bachelor of Science in Management Science

Major: Business Management/Human Resources

Specialized Training

Various HR Training Seminars including EEOC, Payroll, Compensation, Employee Relations, Train the Trainer, HR Law, HR Legal Updates, and Management.

Advanced knowledge of MS Office products to include Word, Excel, Access, PowerPoint, and Outlook Completed Supervisory Skills Training Course in 2002 Completed Safe Deposit Training and Policy Compliance Course

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