Security
Resume:
BENJAMIN SHOUR
FISHKILL, NY
*****************@*****.***
18+ years in Physical Security, Operations Management and Business development. Experienced in security assessments, threat mitigation, public safety management, business development and physical security training, with an emphasis in growth management in the security industry.
Manages, reviews, plans, and implements origination projects and operations. Security System design and deployment of complete protection systems from $ 30k to over $1 million.
True Hunter mentality approach to Business development- I believe you have to knock on the door and ask for the business and show them why you are the best in what you do.
Skilled in managing complete client satisfaction and retention through enhanced customer service programs and follow up pre and post project implementation.
I believe in building partnerships and relationships, going the extra mile to do what it takes to make the customer satisfied and safe!
PROFESSIONAL EXPERIENCE
October 2016 to Present
Continental Access Division of NAPCO Technology - Amityville,NY
Regional Sales Manager
15 State Territory Account Management - Mid West
B2B business development of dealers and end users.
350 direct client base management and 800 end user client base management.
Preform vulnerability and security assessments for Commercial, Industrial, Hospitals, K-12 and Higher education for electronic security.
Engineer and design Electronic Security systems for clients.
Education and training for electronic Security systems and products pre and post install.
Electronic Security consulting for multi-tiered and multi-level multi location facilities based on threat levels of location and hazards surrounding.
Annual Sales 1.4 million and growing.
March 2015 –January 1st 2017
Inteconnex Inc.- Cedar Rapids,IA
Director, Operations
Executive Security Consultant for all Security Technologies from perimeter detection thru biometric and analytics systems.
Managing, reviewing, planning and implementation of origination projects and operations related to Security Integration systems.
Client complete satisfaction and retention thru enhanced customer service programs and follow up pre and post project implementation.
Manage Security Assessment Teams and preform Security Site assessments for all current and new clients.
Build out and design complete physical security systems including meeting with clients to establish a 1-5 year budgets and ROI for Security system enhancements.
Established and opened new region in Colorado and Wyoming
Monthly networking meetings with all Executive clients present new Security technology that is currently out or will be out within the next few months.
Manage research and development team for new Security Technology.
Manage and coordinate all company and client training.
Manage and maintain all operational /capital budgets for a 3 state region.
Manages Account Management Company wide Sales Team.
23 direct reports; Technicians, Engineers, Account Managers, Program Managers and Consultants.
Business Development -Annual sales 1 million individual /Team sales 7.8 million
Systems sold and managed- Avigilon, Lenel, Rs2, Matrix/Frontier, Vicon-Net, and Millennium.
January 2005– March 2015
Unity Point Health/Iowa Health
Public Safety/Parking Department Manager - Des Moines,IA
Managing Public Safety and Parking Department Sales and Operations
Sales of Internal and External customers – Parking Yearly Sales 1.1 Million
Security Services Sales- Physical Officers, and electronic Systems, cameras and access- Clinics and Hospitals. Annual revenue between 800k and 1.5 Million based on projects and budgets.
5 hospital -120 clinics
Supervise 55-80 Public Safety Officers including contracted security and patrol/on call 24 hours a day
Department schedule manager 24-7 -365
Recruiting, Hiring and terminations with in Departments
Iowa Health Clinics and Hospital Investigations/Loss Prevention
Developing and Managing Security and Life Safety Plans
Leadership/Process for Improvement Development Team
Retention/Recruitment Team Leader
Charge Role/Preceptor Instructor
AIDET Instructor
Advanced Customer Service Trainer
Patent De-Escalation and Control Trainer
Payroll; Capitol: and operations budget $5 million annually Public Safety department. $5 million annually Parking department
Head of Department Training/Continuing Education
Risk/Safety Team leader
Technology Project Manager Local and UPH Corp
Electronic Security system design manager
Annually Security, vulnerability Threat assessments 5 Hospitals and surrounding Clinics
High risk terminations security advisor
HR Safety and Security Advisor
Preformed Compliance Investigations
Event Security coordinator Indoor and outdoor venues
Executive Protection detail manager
Dignitary, Presidential and Government protection coordination.
Local, State and Federal Law enforcement coordinator
Senior Project Manager building and remodeling facilities
Security System sold and managed- Vicon Net, Sielox, Avigilon.
Implemented/Designed system wide Camera switch out from Vicon to Avigilon 2.5 million phase one. Phases 2 added- 1Million. Additional phases designed and set in budget for 5 years for implementation.
February 2000– January 2005
Perficut Lawn and Landscape Inc. Des Moines, Iowa
Operations Manager
B2B -Business Development and Customer Relations and Retention.
Sales – $1.5 -$2 million annually
Payroll; Capitol: and operations budget $2 million annually
Commercial/Residential Property Care
Management of Trees and Shrub Healthcare
Managed 5 Crews.. 25 direct reports
October 1997- February 2000
Entertainment Executive Protection Contracted Security Columbus, OH
Confidential Escorts, Driving, Assessments, Threat mitigation, Pop Star Executive Protection
EDUCATION
2006–2008 Mercy College-School of EMS Des Moines, IA
Paramedic Specialist
2004-2005 Ankeny Fire Department Ankeny, IA
Emergency Medical Technician-Basic
1998- 1999 Columbus State Columbus, OH
School of Business
1994-1998 Mansfield Christian High School Mansfield, OH
Academic
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