Manager Sales

Erica Montoya

***** *. ***** *****, ********, AZ 85374 623-***-**** *****.*****@*****.***

Objective

To obtain a position where I can utilize my knowledge, experience and customer service skills to contribute toward the productivity of your company’s growth.

Qualifications

33 years of successful experience as an administrative assistant and sales manager in the hospitality industry. Recognized as a competent, enthusiastic and highly motivated individual who approaches each assignment with a personal commitment to excellence.

Education

UNIVERSITY OF NEW MEXICO

1980-1982

Geology Major

Sandia High School

1976-1979

General Studies

Experience

SALES MANGER RAMADA INN AUGUST 2016 TO PRESENT

Was hired as Group Sales Manager for this property in the Phoenix market to find new group business and to maintain that business and to retain previous clients from different flag. Had much success in SMERF and Hospital Base Business. After one year have increased Group Revenue by 19.3% and increased ADR by $12.13.

SALES MANAGER COMFORT INN PHOENIX NORTH AUGUST 2011 TO AUGUST 2016

Was hired as a Group Sales Manager for this distressed hotel. Responsible for finding and maintaining business in this difficult market. Responsible for monthly reports, contracts and all inter-office communications. Been successful in finding base business through telemarketing and outside sales in High School and College Sports Programs, Senior Group Tour Business and the Education Market. Also responsible for all Meeting and banquet business.

2012-2013 Increased Group Revenue by 37% and ADR by $20.63

2013-2014 Increased Group Revenue by 9.6% and ADR by $16.00

2014-2015 Increased Group Revenue by 69% and ADR by $27.00

SALES MANAGER RESIDENCE INN BY MARRIOTT MARCH 2002 – MARCH 2008

Was hired as Sports/SMERF Sales Manager to increase weekend business. By year end 2002 group room nights had increased 324% over 2001. Have been able to grow Rev/Par through occupancy growth. Been very successful in maintaining current accounts and finding new business in the market. Have consistently met and/or exceeded individual goals and challenges set forth by management and ownership. 1/2006-3/08 started dual selling for our sister property the Homewood Suites, increased non-corporate group ADR $39.32 and increased weekend business by 27%.

SALES MANGER HAWTHORN SUITES SEPTEMBER 1999 – MARCH 2002

Was hired as an inside Sales Manager opening day of Hotel. Was responsible for finding and maintaining business in all market segments. Was successful in building large base business with Corporate Extended Stay, Airline Leisure Group and Medical. Started an Arizona Education Package for all levels of Education and this program produced ample revenue.

Skills & Abilities

COMMUNICATION

As an Administrative Assistant I effectively maintained communication between departments with all updated forecasts and information, contracts and purchase orders, menus, meeting information. Can use Choice Advantage PMS, Opera, Sysnexis and Marriot Res System.

ACHIEVEMENTS

2006 Sales Manager of the Year

2007 Sales Team of the Year

2007 Number One Sales Manager for Management Company for increasing ADR in SMERF Market by $39.32

Member of Maricopa County Sports Commission Winners Circle

Member Glendale Chamber of Commerce

Member Phoenix Convention & Visitors Bureau

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