Customer Service Representative
Resume:
Vanessa D Hamilton
Baton Rouge, LA 70812
Phone: 225-***-****
Email: ************@*****.***
Objective
Data Entry,Clerical Assistance and Customer Service. Ability Summary
Great communication skills, ability to work with others well, Knowledge of Words, Excel, Powerpoint. Ability to multi- task. Excellent Data Entry skills.
Employment History
Verification Analyts
09/2017 - Current Louisiana Department Of Health 7389 Florida Blvd,, Baton Rouge, LA I am responisible for verifying clients employment history. We use different systems such as SOLQ, LAMI, LWC, TBQ, Work Number, ECR to do so.
Benefit Analyst
06/2016 - 11/2016 Westaff Workforce Solutions 4021 Ambassador Caffery Parkwa, Lafayette, LA
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Behavorial Specialist
05/2015 - 05/2016 McMains Chil children Developmental Center
1805 College Drive, Baton Rouge, LA
In addition to the core Therapies I work with a program to help the families integrate therapy outside of McMains Developmental Center. one of my goals was to make our family lives a little bit easier each day I worked alongside the social workers and the case workers to help create a plan that would assist the families in their everyday living outside of the center
Clinical Service Representative
01/2016 - 02/2016 Our Lady Of The Lake Regional Medical Center
5000 Hennessy Blvd, Baton Rouge, LA
I worked in the emergency room at Olol, in which I perform several job duties. I worked trauma department, I answered call lights for patients, I input doctors orders into the computer systems, I answered incoming calls. Laborer
06/2015 - 09/2015 Labor Ready Southeast Inc 7120-22 Downman Rd, New Orleans, LA Manually move freight, stock, or other materials or perform other general labor. Includes all manual laborers not elsewhere classified.
Medical and Clinical Secetary
01/2013 - 05/2015 Three N One Healthcare 5172 Clark Street, Baton Rouge, LA I was required to take inbound and outbound calls, input patient information into the computers, I also answered patients call lights. I check patient into the facility. Customer service Representative
01/2015 - 02/2015 Our Lady Of The Lake Hr 5000 Hennessy Blvd, Baton Rouge, LA Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Director/owner
05/2009 - 09/2010 Creative Minds Learning Center 1488 Harco Drive, Baton Rouge, LA I was responsible for taking care of children, that was left in my care by parents. Education and Training
Completion
Date
Issuing
Institution
Location Degree Received Course of
Study
05/2002
Southern
University
LA
3 Years of College or a Technical or Vocational
School
Psychology
05/1996
Plaquemine Sr.
High
Plaquemine,
LA
High School Equivalency Diploma General
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date Expiration Date Childcare Providers License CCFHP 04/2009 10/2010
References Available on Request
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