Customer Service Representative

Lashanda M Hill

*** ***** ******

Cleveland, MS *8732

Primary Phone: 662-***-****

Email: ********@*****.***

OBJECTIVE:

I am seeking a full time position in a Child Care Industry offering growth within the company.

SKILLS SUMMARY

Community Affiliations - Volunteer ( evenings or weekends )

* Administrative Assistant

- New Directions Church - Memphis, TN

* Office Administrative Support

-Greater Deliverance Church- Atlanta, GA

EXPERIENCE

Family Dollar Stores - Doraville, GA

06/03/2010 - 07/29/2011

Assistant Manager

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Inventory stock and reorder when inventory drops to a specified level. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate. Assign employees to specific duties. Enforce safety, health, and security rules.

Last Chance Thrift Store - Norcross, GA

08/04/2008 - 04/01/2009

Merchandiser

Responsible for greeting and assisting customers, priced and tagged items for sales floor, operated registers, maintained sales floor. Place prices or descriptive signs on backdrops, fixtures, merchandise floor.

Marshalls of Atlanta - Doraville, GA

06/12/2006 - 05/27/2008

Sales Floor Representative

Greet customers and ascertain what each customer wants or needs. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Demonstrate use or operation of merchandise. Place special orders or call other stores to find desired items.

TRC Staffing - Atlanta, GA

03/01/2002 - 02/12/2004

Customer Service Representative

Answer incoming calls and transferred calls to appropriate ques from customers requiring technical support . Prioritized and escalated calls depending on nature of the call. Scheduled service calls by assigning Technicians per customer to service equiptment. Scheduled monthly preventive maintenance on equiptment.

EDUCATION

East Side High

08/15/1987 - 05/22/1991

Cleveland, Mississippi

Attained High School Diploma

Major: diploma

REFERENCES: Available Upon Request

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