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Customer Service Manager

Location:
Novi, MI
Posted:
May 27, 2018

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Resume:

Randall Dane Rine II

Lancaster Ohio *****

740-***-****

*********@*****.***

Career Summary

Proven leader and versatile worker in warehouse and food industry including logistics and time management. Excellent people skills in team lead positions and as a trainer in present and past employment. Dependable and trust worthy skills that can be relied upon for multiple tasks.

Experience

T. Marzetti, Columbus Ohio 2017-Present

QA Analyst

Analysis of samples using different quantitative and qualitative techniques. Such as viscosity, titration, pH meter, and water activity, as well as visual inspections of the coding on all materials. Responsible for swabbing for cleanliness of equipment before it’s used each and every time. Also for keeping track of all non-conforming materials and reporting them to our vendors.

Walmart Distribution Center, Grove City Ohio 2011-Present

Order filler

Managing the picking and placement of freight into its designated areas to be delivered to the stores in a timely manner.

Receiving

Managing the unloading process of freight from vendors and other distributors as well as inventory control. While having the ability to use multiple pieces of equipment in order to effectively and safely process the freight on the trucks.

RSR Lift Driver

In charge of putting away palletized freight into designated areas with the use and aid of a forklift.

Merge Operator

Managing the flow and direction of freight on the warehouse’s conveyor belt system from the order filling side of the warehouse to the shipping department in order to meet and exceed goals of cases per hour set forth.

Walmart Supercenter, Lancaster Ohio

Zone Merchandise Supervisor

In charge of and managing the day to day operations of 5 departments and 20 people.

Duties included the replenishment of freight on the sales floor, customer service, planning of seasonal events, scheduling, inventory control, and record keeping of employee files.

Support Manager

Managing and supervising of 40 people overnights.

Distribution of work detail in order to make sure all freight was unloaded and worked daily before the end of the shift.

Duties included replenishment of freight on the sales floor, customer service, scheduling, inventory control, and record keeping of employee files.

Cristys Pizza 2002-2009/ 2011-2017

Driver

In charge of organizing products for customers and delivering them to customers in a professional and timely manner.

Manager

In charge of daily operations of the shift and store that I was in charge of at that time.

These duties included scheduling, preparation and delivery of product, record keeping of employee files, and inventory control.

Culligan Water 2000-2001

Service and Repair

In charge of installing and repair of water purification systems in residential and commercial buildings.

Solving and resolving issues that involved problems arising on site independently without home support.

Route Driver

Responsible for delivery and checking for proper operational of equipment on site for commercial and residential buildings.

Training

Ohio University Graduate 2016

Biochemistry

Aqueous Complexes by UV-vis

Fluorescence Spectroscopy

Raman Spectroscopy

Atomic Absorption Spectroscopy

ICP-OES

Determination of Polymers by FTIR

GC-MS

NMR

HPLC

Cyclic Voltammetry

Anodic Stripping Voltammetry

Selective Electrode Voltammetry

HIC

GFP

High Speed Refrigerated Centrifuge

Autoclave

Electrophoresis

Protein cloning

Chromatography

Enzyme kinetics

Protein Assay

BCA Assay

SDS-PAGE

Subcloning

PCR

DNA Sequencing

Northern blot

Southern blot

Western blot

Confocal microscopy

Use of restriction enzymes

Excel

Microsoft word



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