Pharmacy Technician Customer Service

Adna Ferede

**** **** ******* **. ***** (***) *** - 0703

Objective: To request a position related to my profession

Employment History:

Assistant Manager

December, 1,2005-April, 30, 2017 Market Liquor, Louisville, KY

Supervising and directing the activities of employees, ensuring excellent customer service

Hiring, training and creating work schedules.

Monitoring compliance with company’s Policies and procedures.

Maximizing sales and profitability, and controlling expenses

Maintaining stock levels and inventory, and other duties

Pharmacy Technician

Pharmacy Plus

September, 26, 2011-April, 28, 2012 (an out patient retail pharmacy associated with Jewish hospital and St. Mary’s Healthcare)

Rite Aid Pharmacy (now it is Walgreens). December 20/2017- present

Assist the pharmacist in filling prescription items, as permitted by the state

Board of pharmacy

Adding patients, physicians, and insurance into the pharmacy system database.

Processing new prescriptions and obtaining refill authorizations

Type’s prescription information in to the produce labels.

Labels products appropriately, including cautionary or auxiliary labels

Take inventory, places orders, checks in drugs and supplies, stocks shelves

and removes out-of-date items from the inventory

Input patient data and medication orders in to computer system.

Communicates with all customers in a pleasant and professional manner.

Performs other tasks as assigned

Maintains current state pharmacy Technician license in states requiring

Cashier

June, 1,2000-October, 30, 2000, Ameri Stop Food Mart, Columbus, OH

Receive payment by cash, check, credit cards, vouchers, or automatic debuts

Issue receipts, refunds, credits, or change due to customers.

Count the money in the cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Greet customers entering the establishment

Maintain clean and orderly checkout area

Establish or identify price of goods, services, or admissions

Calculate bills using calculators, cash registers, or optical price scanners

Spark Test Operator

January, 2,2000-April, 15,2000, Harbor Industries, Shelburne, Vermont

Test the sparks, do paper work and prepare for shipping.

Historian (Expert)

February, 5-1991-October, 8- 1999, Culture and information Bureau, Addis Ababa, Ethiopia

Engaged in different research works in the department of CRCCH (Center for Research and Conservation of Cultural Heritage)

Prepare Cultural and Historical writings for the Bureau

Prepare yearly Seminars, (mostly on cultural heritage), and Museum workshops

Represent the Bureau and participate in different short term Professional Trainings, work with different committee such as Women’s affairs Bureau, Intellectual committee, etc.…

Participated in different short and long-term capacity building programs for professionals on cultural and historical Heritage organized by CRCCH.

Participated in conservation and managements of cultural Heritage workshop. Participating in museum training course sponsored by Mr. Jeffery W. Meyer Arizona State University and the national museum of Ethiopia.

Participate in training on culture, inventory, inspection, research, conservation, and organization of museum

Education

Currently I am a pre-pharmacy student at Sullivan University. I have taken pre-pharmacy courses such as Medical micro biology, composition 1&2, public speaking, microeconomics Human Anatomy and Physiology 1 and 2, General Chemistry 1&2, Organic Chemistry 1 and 2, Chemistry for Health Professionals, algebra 1&2, calculus, Human Nutrition, medical terminology, etc.…

Licensing and certification

Certificate: 10-August-1987, Debark Comprehensive High School, Gondar, Ethiopia

Degree: Bachelor of Arts (in History) 01-March-1991. Addis Ababa University

Certificate: Computer Training 01, February 1999 - 30,September 1999.

Addis Ababa University (Basic computer skills such as: Introduction &MS-DOS,

Word, PowerPoint, and Excel

Diploma: Medical Claims and Billing 03-october-2002: Fort Collins, Colorado

Program including training in areas of Medical Billing, including:

HCFA-1500

Medicaid

Blue Cross/Blue Shield

ICD-9-CM

CPT

Follow-up and appeal, Common Insurance Terms

Certificate: Honor award (Phi Theta Kappa Honor Society) 14-September-2014

License: CNA: 21-August-2007 (Kentucky Nursing Aide Registry)

Registered pharmacy technician: 27-September-2017 (Kentucky board of pharmacy)

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