Public Relations and Operations
Resume:
Cyrus Paul
East, Kolkata: 700033
West Bengal
India
ABOUT ME
An Experienced Person in the field Public Relations, Operations and Sales
In my professional journey spanning almost 14 years I have played roles in various organizations where I have worked as employee as well as that of a co-founder, in terms of handling Sales, Operations and a public .Through my journey I have established relationships of credibility with the political and bureaucratic Diaspora in my country as well as professionals from different walks of life around my world. I have imbibed skills by emulating them as well as adapting to various roles given to me over time.
I am open to newer challenges given to me and opportunities to learn and adapt.
QUALIFICATIONS
1. Completed 10th Grade from the Modern Academy(ICSE curriculum) 55.5%
2.Completed 12th Grade from the Central Model School Barrackpore with 55%
3.Graduated from CMJ University in Bachalor of Arts with 68%
CAREER HIGHLIGHTS 1. In the Role of Director Operations and programming in Aditya Integrated Communications (Mumbai, India)I handled PR activities of High Net Worth Clients,liasoned with Mediapersons,managed the operations end of all events, managed the HR end of the company and raised sponsorships for events. Took the company into a new direction of business, by launching an import-export wing.
2. Looked after Sales, Liasoning and Payments from delinquent customers for Agarwalla Curshers(BPA ONA HPA Projects) in India and Bhutan as a sole responsibility.
3. Co-Founded a social enterprise with Brand Name Mandee, which was a food retail company, built a customer base of over 50,000 customers in less than a year and trained and employed individuals with no skill set coming from below poverty line households. Solely Managed purchase,HR,Sales and operations.
4. Founded a company Matrix Leadership Solutions, with the purpose of providing Recruitment and management services to large clients in the BPO, fast food retail and logistics services. Catered to corporate giants like Café Coffee day, Dominoes, Intelenet Global and many more…
5. Provided Private Investigation Services (Confidential)
6. Extensive Experience in Event Management, Presenting/Anchoring.
7. Extensive Experience in Providing Lobbying Services.
8. Founded a Company called Renegade Communications Services solely for the purpose of providing lobbying services to Infrastructure giants. Experienced in providing liasoning services to private vendors with Public Sector Units
9. Short Work Experience in BPO sector
10. Work Experience in Insurance sector, currently holding Direct Sales Agency Code for Max Life Insurance and Religare Health Insurance.
11. Consulted with companies in the Infrastructure Sector for the purpose of
Re-engineering their businesses, in terms of Sales and Sales Management,HR and Business Strategy.
12. Provided To Business Consulting Service to two Major Infrastructure Clients in India,Rollz Engineering and Hyquip .Provided Lobbying and Business Consulting Services to UK Based Research Firm, Cognolink
Sales and Sales Management
Field Work
Labour Management
Hiring
Relationship Management
Operations Management
Training
Liasoning
Event Management and Presenting
Business Strategy
Teaching
SKILLS
WORK EXPERIENCE March 2008 Onwards
Freelancing
As an event management co-coordinator and presenter
Experience in:
1.Event Management
2.Event Programming
3.Anchoring
June 2008 to September 2008
Worked as Customer Care Executive in Delsat Technologies an International BPO
1.Provided resolutions to customers in Australian Process and made sales.
2.Order management of customers.
3.Managing Irate customers on a regular basis
October 2008 to 1.2.2009
Worked as Sales Executive in KRITI(A corporate learning services institute)
Eventually promoted to Sales Manager
1.Sales and liasoning with local colleges and universities to capture student market.
2.Helped restructure products for better and quick sales.
3.Helped in hiring of new student counselors for the organization.
October 2008 to January 2009
Provided consultation to a Leading Educational Services Institute called PRIME
1. Aided them to set up a new franchise partner
2. Sales and Sales Management
3. Hiring of Staff
4. Advertising and Branding
5. Student Batch Management
14.5.2011-till date
Consultant at Cognolink(A UK based research and Lobbyist Firm)
1. Providing consultancy and Lobbying service for firms looking to do business in India
2. Liasoning Services
3. Public Relations Consultancy
15.2.2009-20.6.2012
Joined Aditya Integrated Communications (Mumbai).A Leading Public Relations firm of India as Director Operations & Programming.
1. Managing PR activities of High Net worth Clients.
2. Liasoning with Media persons.
3. Raised Sponsorships for events
4. Human Resource Management
5. Programming of Media Campaigns
6. Event Management
7. Relationship Management with Clients and Client End personnel
8. Took the company in a new direction of business by launching an export and import wing.
1.7.2012-Till date
Launched RENEGADE Communications (A Lobbying and Consultancy Firm)
1.Serviced Clients mostly from Infrastructure sector
2.Closing deals and liasoning with Government end(Bureaucrats and Political End)
3.Providing Public Relation services
4.Building a client mostly from the small and medium level enterprise belt.
5.Being an interface end for different organizations
10.11.2013-16.4.2014
Worked as Business Development Manager for BPA Projects (Kolkata)
1.Looked after payment recovery from customers in India and Bhutan
2.Development of business in India and Bhutan
3.Relationship management with old clients
4.Public Relations activities with clients
5.Office Administration
13.5.2014-13.8.2014
Worked as Sales Manager for PNB Metlife in Kolkata Head office
1.Development of Business in Kolkata Circle
2.Recruitment of Agents and Managers for the company
1.12.2014-17.1.2016
Worked as Vice-President Sales and PR for Rollz Engineering (Delhi)
1.Served HR functions by hiring new teams for sales
2.Formulated and implemented new business strategies
3.Executed PR activities and Liasoned with Government bodies for new business opportunities
4.Solved Labour issues in the company factories
5.Brought in new orders and eventual turn-around of the organization.
6.Represented the Company on all public forums
20.1.2016-till date
Empanelled Consultant at Rollz Engineering
1.Advisory on Public Relations
2.Liasoning with Government Ends
3.Advisory on business strategy
31.1.2016-till date
Founded Matrix Leadership Solutions
1.Providing Management Consultancy services to Clients in Food Retail, Logistics and
BPO sector
2.Providing recruitment services to above mentioned clients
7.3.2016-28.9.2017
Co-founded Mandee as founder Director,a social enterprise with an end in food retail
1.All Operations and Public relations function looked after exclusively by me.
2.Looked after HR functions of hiring and payroll and training
3.All Purchase looked after by me
4.Customer relationship Management
5.Business Strategy and Implementation
6.Tie-Ups with partners for marketing
7.Sales and Marketing entirely under my ambit
22.11.2017-till date
Matrix Leadership Solutions
Working as Independent consultant for:
Public Relations Advisory
Liasoning and Government Relations
Business Strategy
MS Word 2010
Internet Friendly
MS Excel 2010
MS Power Point
COMPUTER
PROFICIENCY
Hindi
English
Bengali
LANGUAGES
World Politics
Sports
Travelling
PERSONAL
INTERESTS
PERSONAL
Hobbies:
1)Trained in Horse Riding in Horse Riding School
2) Trained in Army Wing of National Cadet Corps and passed with B Certificate
3) Trained in Rifle shooting in National Cadet Corps and proficient in use of any Assault Rifle & hand gun.
4) Reading and regular interest in World Politics
5) Travelling
Family Background 1) Father: Mr.Amit kumar Paul retired finance person from the TATA Group as General
Manager corporate finance and Head of Accounts, with over 30 years experience in finance
Now running a chartered Accountancy firm.
2) Mother: Mrs.Indrani Paul is an academician and a teacher in an UNESCO recognized
Institution in Kolkata.
My fore-fathers were freedom fighters who fought in the freedom struggle for my country.
142-Charu Chandra Place East,
Kolkata-700033
West Bengal
India
MY ADDRESS
Declaration
I, Cyrus Paul, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Cyrus Paul
142-Charu Chandra Place East
Kolkata: 700033
West Bengal
India
**********@*****.***
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