Manager Customer Service

LANE COOPER

424-***-**** (cell) • *******@*****.***

SUMMARY OF QUALIFICATIONS

Procurement Management, results-oriented professional with excellent qualifications and background, relating to Procurement Management

● Efficient and detail-oriented, with excellent time management skills

● Works resourcefully in stressful situations

● Consistently exceeds established company goals

Key Strengths Include:

● Management, versatile Procurement Manager with expertise in purchasing and contract negotiations

● Administration, extensive experience with developing and adhering to company policies and procedures

● Motivation w ith excellent communication, interpersonal and negotiating skills, both oral and written

● Problem solving ability

● Supervision skills & experience

● Loss Prevention, monitoring and preventing shrink of merchandise, by doing inventories, managing paperwork, and promoting procedures

● Customer Service, special care of all vendors and consumers in providing the very best of services and skills

● Computer Skills in Microsoft Office (Word, Excel, Power Point, Outlook), Windows, Procurement Operating Systems: SAP, SRM and Lawson, Vendor Server & Visibility, Visual PROFESSIONAL EXPERIENCE

DCX CHOL, El Segundo, CA, September 2017 – Present

- Purchasing Agent

● Procures raw material, machine parts, hardware, outside processing for Aerospace/Medical divisions

● Prepare RFQ’s

● Finalize and evaluate bid proposals

● Evaluate potential new sources

● Work closely with Engineering, Production Control, Accounting, and Shipping/Receiving departments Composites Horizons Inc., Covina, CA, May 2016 – May 2017

- Sr. Buyer

● Procures raw material, machine parts, hardware, outside processing for Aerospace/Medical divisions

● Prepare RFQ’s

● Finalize and evaluate bid proposals

● Evaluate potential new sources

● Work closely with Engineering, Production Control, Accounting, and Shipping/Receiving departments Zodiac Aerospace, Huntington Beach, CA, October 2013 – May 2016

- Buyer

● Procures raw material, metal extrusions for (13) Zodiac sites including international locations

● Prepares RFQ’s

● Analyze and evaluate proposals

● Works closely with accounting and receiving resolving invoice/receiving discrepancies Senior Aerospace Ketema, El Cajon, CA, April, 2012 – August, 2013

- Sr. Buyer

● Procures raw material, standard parts

● Sets up outside processing contracts

● Prepares bid packages

● Analyze and evaluate proposals

● Works closely with accounting and receiving departments resolving invoice/receiving discrepancies

● Establishes long-term agreements as opportunities arise Northrop Grumman, El Segundo, CA, 2005 – 2012

- Subcontract Administrator

● Reviewed and documented purchase order requests and contracts against company policy and procedure, prior to order placement

● Interviewed and selected vendors based on commodity required for purchase and negotiated the best cost and contract for the company

● Prepared Bid packages, analyzed and evaluated proposals Federation State Preschool, Carson, CA, 2005 – 2002

- Procurement Officer

● Procured goods and services, over 30 sites, to ensure all operations of preschool functional efficiently, maintained warehouse inventory

● Maintained a central system that ensured adequate safeguards to prevent loss, damage, or theft EDUCATION

● AA Degree, General Education – LA Harbor Junior College, Wilmington, CA

● Presently Pursuing B.A. Public Administrati on – Cal State Dominquez Hills CERTIFICATION

● CPM Certified Purchasing Manager – UCLA Extension

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