Insurance, accounts receivable, data entry, customer service
Resume:
Carolyn A. Rains
Greer, SC ****0
Mobile: 864-***-****
E-Mail: *********@*****.***
SUMMARY: Experience in various healthcare office settings. Advanced knowledge of medical insurance billing requirements and collections.
EXPERIENCE: Medical Billing Center of the South, INC. Mauldin, SC
October 2004 to August 2015
• Responsible for insurance billing and collections for multiple offices, including posting insurance payments, patient payments, and entering daily charges .
• Resolve problems with insurance companies and collect payments.
• Talk with patients regarding billing questions and establish payment plans as allowed.
• Train new offices on the medical software system and assist them in daily front desk operation.
• Assisted management in moving 35 customers from one billing format to another. This included following the office paperwork from us to the new company and then through to the new clearinghouse.This was a year long process. Greenville Kidney Center, Greenville, SC
Patient and Insurance Billing
September 2000 to August 2004
• Responsible for data entry of daily charges and billing to insurance companies via electronic billing or hardcopy claims.
• Posting insurance payments, and personal payments.
• Responsible for problem resolution resulting from insurance company denials.
• Update patient computer files as necessary.
• Talk with patients concerning problems with the insurance companies and resolve problems or to establish personal payment schedules.
Piedmont Orthopaedics, P.A., Greenville, SC
Patient and Insurance Billing
October 1998 to August 2000
• Responsible for submitting and follow-up of Medicare and Medicaid insurance claims.
• Promoted to supervisor of department after 3 months; included Medicare and Medicaid billing and follow-up and supervision of other employees.
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