Customer Service Representative

Location:

Posted:

May 26, 2018

ZENOBE RANDALL

*********@*****.***

Highly motivated professional seeking a roll within this company to utilize my experience and also gain experience in customer satisfaction.

EXPERIENCE

DATES FROM 08/09– TO 07/10

CUSTOMER SERVICE REPRESENTATIVE, NORTH AMERICAN INSIGHT

Responded to leads generated through other forms of advertising. Contacted potential clients via phone to discuss various forms of company support.

Tracked and reported campaign donations utilizing internal tracking tools.

Enhanced the customer experience by providing one call resolutions and providing superior knowledge based answers at all times.

DATES FROM 03/08– TO 08/09

CUSTOMER SERVICE REPRESENTITIVE, helping hands

Responsible for utilizing computer generated donors contact listings to generate maximum support and charitable donations.

Assisted donors with questions or issues relating to their support and donations.

Deepened relationships with current and new donors by recommending support levels that fit their lifestyles.

EDUCATION

03/06

BUS. FINANCE, liberty university

Also an m=Minor in Marketing

SKILLS

professional

meticulous

personable

dedicated

team oriented