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Sales Customer Service

Location:
Waco, TX
Posted:
May 26, 2018

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Resume:

QUINTON SCARBOROUGH

**** ****** **** ******, ***** 76502

254-***-**** **************@*****.***

DISTRICT SALES MANAGER

Experienced District Sales Manager with proven strengths in customer service, sales and negotiations. Demonstrated skills in B2B sales, management, strategic planning and promoting products. Proven negotiator skilled in successful engagements with demonstrated achievements creating and executing comprehensive new customer acquisition plans while maintaining and servicing existing client base. Effectively implement programs, recognize opportunities, and deliver ideas within a fluid environment. Well versed in partner relationship management, sales strategy development and implementation, employment of deep business knowledge driving profitability and enhancing operations. Stellar communication and organizational skills.

AP / AR Budgeting Cost Accounting Cost / Benefit Analysis Expense Control Financial Analysis

Financial Statements General Ledger Internal Controls Change Management P&L Restructuring

Start Ups / Turnarounds Strategic Planning Team Leadership / Motivation Process Improvement

Recruiting Training / Development Workforce Planning Talent Management Performance Management

Employee Engagement Business Development Account / Territory Management Client Relations Logistics

Sales Cycle Management Negotiations Market Analysis Needs Assessment Presentations Distribution

Product Marketing Sales Forecasting Event Planning Customer Service Social Media Public Relations

Inventory Management Outsourcing Procurement / Purchasing Vendor Relations Cost Reduction Scheduling

PROFESSIONAL EXPERIENCE

TEXAS PREMIER BRICK & TILE, Temple, Texas 9/2016 to Present

Distributor who supplies the construction industry with brick, stone, tile, wood flooring, and tools.

President / CEO

Oversee and lead all aspects of daily operations of masonry supply distributor with $1.5M to $2M in inventory and 2.75M annual sales, including motivating and mentoring staff of 7 employees. Formulate and execute strategic plans to increase revenue while minimizing costs. Compile and review annual recommendations for end-of-year fiscal budgets. Lead all company operations, including sales and staffing, transportation, inventory, and collections. Manage P&L, as well as risk assessment/management and proposal preparation. Recruit, hire, train, and evaluate staff and provided guidelines for operational control. Network and build business with staff, partners, and customers increasing market penetration and gross profit margin potential.

Achievements:

Ensured optimized quality and cost control by negotiating pricing with vendors regarding wholesale billing and marketing.

ACME BRICK COMPANY, Temple, Texas 3/2001 to 9/2016

An American manufacturer and distributor of brick and masonry-related construction products and materials.

District Sales Manager

Managed and directed a sales force to achieve district sales and profit goals. Designed and recommended sales and marketing programs and set short- and long-term sales strategies. Supervised sales team members on a daily basis and provided guidance whenever needed. Responsible for training and developing a team of 14 sales professionals. Ability to integrate a diverse set of field roles into a cohesive team designed to achieve excellence and quota execution. Developed and maintained close relationships with architects, key customers, general contractors, and various educational entities; such as local Independent School Districts and Universities. Analyzed sales performances and recommended improvements. Implemented Best Practices regarding account planning, sales processes, metrics, reporting tools and post-sale implementations.

QUINTON SCARBOROUGH

Page 2

**************@*****.***

Sales Representative

Identified CMU Block and Tile sales opportunities, established new and existing accounts, and met sales objectives and quotas for existing and new accounts. Actively prospected and produced qualified business. Executed efficient documentation and reporting. Performed territory management and planning skills. Displayed principal and process knowledge for purpose of promoting and selling. Established and upheld continued sales growth. Assessed and anticipated sales with understanding of business account potential. Conducted reviews evaluating client needs. Worked closely with architects, general contractors, masonry contractors, and residential builders.

Sales Trainee

Demonstrated comprehensive product and computer system knowledge fielding customer inquiries and providing recommendations based on customer needs. Executed all inventory and distribution functions including truck dispatch, customer service, as well as, data entry for customer order, purchase order, and intercompany orders.

Achievements:

Achieved new annual sales record of $8.8M.

CAREER NOTES: Additional experience includes role as Sheriff’s Deputy, LUBBOCK COUNTY SHERIFF’S DEPARTMENT. Details available upon request.

EDUCATION

Bachelor of Arts – General Studies

Business, Communications, and Exercise & Sport Sciences

Texas Tech University – Lubbock, Texas

CERTIFICATION

Baker Communications Inc. Prospecting Skills Master

Baker Communications Inc. Managerial Coaching Master

Brick Industry Association Building "Green" Specialist

PROFESSIONAL ORGANIZATIONS / AFFILIATIONS

Temple Builders Association

Central Texas Builders Association

Heart of Texas Builders Association

TECHNICAL SKILLS

Microsoft Office Suite POS



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