ROBIN CRESS-COOK
**** ******* ****** **********, ** 15213
Phone: 412-***-**** e-mail:**********@***.***
OBJECTIVE
To help people with drug and alcohol/mental health issues to obtain the life skills and interpersonal skills to negotiate difficult situations so they are able to successfully live independently in the community.
COUNSELED
• Counseled clients and students as necessary to ensure they were meeting program requirements
• If an individual was not on track for meeting goals, devised a one-in-one plan with them to achieve success and maintain goals
• Tracked individual residents weekly and monthly goals and gave reports to program director
FACILITATED & DEVELOPED PROGRAMS
• Instructed Dialectical Behavior Therapy skills classes for residents
• Instructed Alcohol and other Drug classes at the Parole Violator Center at Renewal
• Facilitated women’s Drug and Alcohol program on life skills, goal setting and 12 step program
• Developed and instructed various courses at proprietary schools and the Allegheny County Community College
DOCUMENTED & EVALUATED
• Documented clients’ behaviors, using a merit and demerit system to gauge program compliance of up to 130 clients
• Documented major program violations that resulted in incident reports, clients being placed on complete or returns to the penitentiary
• Documented medication compliance
• Documented client results for urine analysis and breathalyzer tests
WORK EXPERIENCE
Community Residential Services, Glenshaw, PA
8/16-present- Residential Counselor at Wetzel Specialized Housing Program for Women with Borderline Personality Disorder
Brooktree Health Services, Wexford, PA
3/16-7/16-Overnight Counselor/Laboratory Technician
Renewal, Pittsburgh, PA
4/14-3/16-Community Corrections Assistant, State Mental Health Work Release Unit
8/10-4/14-Program Assistant, State Parole Violator Center Lock Down Unit
(promotion to Community Corrections)
5/09-8/10-Treatment Aide, Women’s Drug & Alcohol Inpatient Lock Down Unit (promotion to Program Assistant)
Sanford Brown Institute/formerly Western School of Health & Business, Pittsburgh, PA
4/04-5/09-Instructor, General Education Department
EDUCATION
Master of Arts: Organizational Communication; Miami of Ohio 1985
Community College of Allegheny County-Drug and Alcohol Certification classes 4.0
TRAINING
PA Department of Corrections Training Academy: Elizabethtown, PA -required training for contractors working with state inmates
First Aide-2017
CPR-2017
Act 33&34
FBI Clearance
References Available Upon Request