Customer Service, Director of First Impression, Admin support
Resume:
TALIA L. PRIDEAUX
Claremore, Ok 74017
**********@*****.***
SKILLS PROFILE
Microsoft Word, Windows 98/NT/2000/XP,7, Microsoft Excel, Microsoft Outlook (including electronic scheduling), Microsoft Publisher, Oracle E-Business Suite, Oracle Collaboration Suite, 10g Application Server, Resumate, QuickBooks
EXPERIENCE
02/2016-Current
Bubbles LLC (cleaning company)
Claremore, OK
Business Owner
● Prepared weekly invoices and mileage documentation
● Set up appointments with new clients and upsold cleaning services and prices to meet client need
● Schedule appointments for routine weekly, biweekly, and monthly cleanings
● Building and maintaining close relationships with clients
● Dependable customer service
10/2012-02/2016
JKP Staffing/Search
Tulsa, OK
Account Representative
● Responsible for presenting ideas, negotiating deals, and problem solving
● Located top talent based on client need, presented talent, and followed through to placement and beyond
● Building and maintaining relationships with clients and candidates
● Liaison between client and candidate
● Screen candidate and schedule interview
● New employee onboarding procedures
● Applied strong customer service and sales skills daily Clean Freaks, LLC
07/09-10/2012
Tulsa, OK
Business Owner
● Prepared weekly invoices and mileage documentation
● Set up appointments with new clients and upsold cleaning services and prices to meet client need
● Schedule appointments for routine weekly, biweekly, and monthly cleanings
● Provide training for new hires
● Dependable customer service
Homevestors
01/09-06/09
Tulsa, OK
Office Coordinator
● Assisted callers, interested in selling their home, with appointments and information regarding process
● Performed daily administrative duties and provided office support for all employees, including drawing up contracts for the purchase and sale of homes
● Communicated closely with title companies to ensure accurate figures were included on closing paperwork
● Facilitated outside advertising from various vendors David G Malone, MD
05/08-01/09
Tulsa, OK
Medical Office Assistant
● Set up return office visits and new patient appointments
● Ordered pre-appointment testing
● Set up outside referral visits
● Obtained pre-authorizations with insurance companies
● Scheduled surgery and pre-admission testing
Eyemart Express
11/06-05/08
Tulsa, OK
Optician
● Closed and negotiated transactions
● Assisted patients in selecting optical wear suitable to their needs and budget
● Examined insurance coverage and files claims for patient and company reimbursement
● Fitted patients properly with correct adjustments upon dispensing
● Trained/mentored new employees
● Prepared and presented training seminar for quarterly area meeting
● Earned employee of the quarter two times
● Maintained high sales volume throughout employment Mid-Continent Concrete Company
05/04-11/04
Tulsa, OK
Assistant to CEO
● Daily clerical and administrative duties by assisting CEO and Operations Manager
● Tracked and located all drivers and company mixer trucks to ensure concrete was delivered to customers in an efficient manner
● Weekly Excel spreadsheet report to communicate driver availability for the following week
● Assisted sales department with prompt delivery of concrete to customers Oracle Corporation
7/03-04/04
Reston, VA
Operations Analyst
● Administrative and operational functions for local sales representatives
● Interacted with senior sales management and clients to provide accurate input and tracking of Oracle Education enrollments for federal, state, and local governments, resellers, and commercial sales representatives
● Interacted with order entry personnel and education consumers to resolved contractual issues relating to Oracle Education Agreements
● Coordinated with credit management staff to accurately process high-value credit purchases and to obtain preliminary approval of purchase orders
EDUCATION
Tulsa Community College – (Associates in Human Resources-No degree obtained) Pryor High School, Pryor, OK (1992-1995)
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