Myron L. Lewis Sr.

**** **. ***** ~ Lancaster, Texas 75146 ~ 214-***-**** ~ ac5m88@r.postjobfree.com

Summary

Driven professional that is highly team oriented & self-motivated in designing, developing, implementing, and software testing on various applications along with technical support expertise. I would like to utilize my expertise skills in a reputable company and build a strong relationship with that company.

Skills Highlights

Microsoft Visual Studio 2008 & 2017, C#, .Net Framework, LINQ, WPF, XAML, MVVM, SQL

Front End UI design, SSRS Reporting (SSRS), SQL Server Management Studio (SSMS)

Hands on experience in Active Reports & Crystal Reports

PowerBuilder 6.5-12.0, Sybase, AppModeler for PowerBuilder

Microsoft Office, Microsoft Word, Microsoft Excel

Microsoft SQL Server, Sybase SQL Anywhere, Microsoft SQL Enterprise Manager

Active Directory (AD), Exchange Admin Center (EAC)

Software Skills, Technical Troubleshooting, User Training Support, QA Functional and Regression Testing, Software Development Life Cycle, Technical Writing

Education

B. S. Computer Science Wiley College – Marshall, TX

Professional Experience

Roquemore & Roquemore Inc April 2015 – March 2018

Software Developer\Production Support

Production support of enhancement / design, develop, validate, debug, test and maintain of existing in-house application (C#, WPF, SSRS Reporting)

Used SSRS (SQL Server Reporting Services), creating queries with parameters in Microsoft Visual Studio for Report Manager

Produced reports and linked datasets to generate reports for the sales department, remarketing department, and managers to support decision making

Utilized proprietary ticketing system to oversee troubleshooting on applications, to include modifying code, releasing enhanced code to departments including and QA, approximately 75% production support functionalities

Develop and maintain application documentation

Manually performed QA Testing of the existing in-house application

Provided production support by responding to inquiries enhancements / trouble tickets regarding errors or technical questions, working with end users and technical support staff as required

Analyze, install and test upgrades of products; monitor performance of applications and/or programs after implementation, taking appropriate actions as required

Used LINQ to query & update data in Microsoft SQL Server

Wrote SQL queries for the Sales Department to update, delete, & insert data into the database for different clients

Used dashboard system monitoring to remote into employee’s computer to assist in problems or errors pertaining to hardware or software applications

Managed Active Directory for setting up new user’s accounts, password resets, disabling accounts, and administration permissions

Performed and assist of re-imaging computers for existing employees and new hires

Install network printers and standalone printers, software, and update computer hardware/software

Ensured accordance of all equipment with specifications

Tested computer system components assemblies and subsystems to ensure compliance with design requirements

Troubleshoot printers and replace printer consumables as needed

Financial Industry Computer Systems, Inc. June 1997 – October 2014

Software Developer / Loan Producer & Origination System Team Lead

Mentored 5 developers in understanding Servicing & Loan Origination & core business logic and correct code conversion techniques including application development utilizing C#/.Net on a Microsoft Windows platform using entity framework.

Worked trouble tickets based on designer inputs, enhancing, debugging, bug fixing and other functionalities while responsible for most production support of front end of application

Enhanced/modified applications using XAML & WPF using a MVVM design patterns framework to handle and facilitate necessary logic

Used LINQ to query & update data to both Microsoft SQL Server & Sybase SQL Anywhere

Utilize 3rd party interfaces such as active reports & Telerik controls to design, develop and implement new features requests by customers

Designed & developed customized modules batch programs that are ran for multiple loans to meet individual client’s needs

Participate in daily scrums and coordinate with development team within an Agile process

Utilize PowerBuilder as the front-end and Sybase SQL Anywhere, Microsoft SQL Server as the back end

Managed team to meet customer needs by designing, developing, programming, testing & maintaining entire Loan Production & Loan Origination software suite

Utilize Origination Documents Reports, Closing Documents Reports, and Secondary Marketing Reports

Hands on creating data files to deliver & upload loans into Fannie Mae & Freddie Mac’s loan delivery systems

Maintain 3 releases per year (40 projects in a release), which includes enhancements & new functionality

Test thoroughly to ensure high-quality and high-performance deliverable products

Providing support, maintenance and enhancement to new and existing systems

Maintained the Data-Model for the Loan Production & Loan Origination software

Created new tables or added columns to the Data-Model when users request for an enhancement to the system

Assisted in Mortgage Servicing & Commercial Servicing Systems integration with the Loan Producer System

During down time would assist other systems such Crystal Reports & QA Testers to help meet there needs

Wrote SQL queries for customers to update, delete, & insert data into their databases

Stream International Inc. March 1996-June 1997

Technical Software Support Representative

Managed customer inquiries by providing strategy support for internet services, connection orders, installation and

configured various software applications and billing account information.

Provided telephone, e-mail, and technical support to major hardware companies for features associated with their Hewlett

Packard DeskJet printers and software products.

DC Systems Inc. May 1995-April 1996

Software Developer/Technical Writer

Provided information in system design development, software development, software maintenance, testing, and software

debugging of the Graphic User Interfaces environment in PowerBuilder.

Provided online help in documenting in Robohelp and MS Word, which was used for creating, maintaining and integrating

Windows Help files with any application software developing.

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