Customer-centric, goal-oriented, PMI-certified Project Management Professional

** ***** ** ******** ******* life cycle experience encompassing information systems analysis, design and development and the maintenance and enhancement of existing systems.

Highly motivated, award-winning problem-solver with extensive experience in maximizing client value, through the development of comprehensive project work plans and procedures to efficiently blend people, processes and technology.

Demonstrated ability to direct complex projects, minimize project risk, optimize project success and effectively manage client expectations.

Selected Career Accomplishments

oManaged system conversion from DCF/DOR legacy system to the new SAP system. Major activities included data conversion, cleansing and manipulation.

oManaged the development and implementation of PRWORA compliance for the Florida Department of Children and Families.

Developed project plans, policies and served as an interagency liaison, cultivating effective partnerships leading to successful project completion and a cost savings to the State of Florida in excess of $7M.

The project was recognized as one of the top ten in the nation and received Project Leadership Awards.

oManaged the development of numerous child support enforcement enhancement and maintenance projects for the Florida Department of Revenue for which several awards and recognition were received.

oProvided technical leadership during Y2K system remediation and readiness efforts.

Work History

AGENCY FOR HEALTH CARE ADMINSTRATION

2015 - PRESENT

Project Manager

Project Description:

Implement Microsoft Dynamic CRM to be used throughout the enterprise, to manage and address any provider, recipient or other communication in pursuit of the Agency’s mission.

Develop case tracking and a docket system to handle Fair Hearing requests for the general counsel’s office.

Responsibilities:

Managing application development teams.

Planning and strategy activities related to the Project and project management activities..

Process improvement, developed tools and templets for PMO to meet AST oversight requirements.

Prioritizing project activities.

Providing ongoing project status updates to Department’s leadership.

Providing measurable objectives and clear priorities to project staff

Managing complex project plans including: MS Project schedules, Risk Mitigation Plans, Issue Logs, Action Items, Lessons Learned, Change Requests and Disaster Recovery Plans.

Maintaining project artifacts.

Managing the project budget.

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TEKSYSTEMS

DEPARTMENT OF EDUCATION- TALLAHASSEE, FL

2012 - 2015

Project Manager

Project Description:

Enhancements to the Florida Department of Education Grants Management System and Contracts Information System (GMS and CIS, respectively) to provide for real-time information on the status of grants and contracts, and to allow grant recipients line submission of deliverables and FDOE review and approval of these deliverables and to facilitate tracking of cash advance requests and expenditure reporting at the line item, rather than project, level. This would allow the Comptroller to more closely monitor the appropriate distribution of funds to agencies on Federal cash advance projects, such as Race to the Top.

Responsibilities:

Managing .NET application development teams with Agile methodology for several Race To The Top Education initiatives.

Leading JAD sessions.

Developing current state, future state and gap analyses.

Prioritizing project activities.

Providing ongoing project status updates to Department leadership.

Providing measurable objectives and clear priorities to project staff

Managing complex project plans including: MS Project schedules, Risk Mitigation Plans, Issue Logs, Action Items, Lessons Learned, Change Requests and Disaster Recovery Plans.

Maintaining project artifacts.

Managing the project budget.

Developing and maintaining Statement of Work (SOW).

Develop procurement documents (IT

Overseeing procurements and implementation of commercially available off the shelf (COTS) solutions.

Contract and vendor management.

DELOITTE CONSULTING, LLP

DEPARTMENT OF REVENUE

2006 - 2012

Project Manager

Project Description:

Successfully separated Child Support Enforcement (CSE) from Public Assistance (PA) in the FLORIDA system and migrating to the new SAP based CAMS system. Managed data analyses, mapping, cleansing, manipulation and conversion. Successfully closed and decommissioned old legacy mainframe system.

Responsibilities:

Provided team leadership and creativity in the development and implementation of client services engagements.

Day-to-day responsibility for client interaction.

Managed multiple projects of various size and complexity while consistently delivering high-value, client-ready deliverables.

Identified project risks and developed mitigation plans.

Coordinated staff acquisition and resource planning to ensure projects were adequately staffed.

Provided measurable objectives and clear priorities to project staff.

Assigned and continually reviewed tasks, staff performance and requirements to identify opportunities for increased efficiency and quality.

Actively participated in the development of new business opportunities that led to profitable revenue growth.

UNISYS CORPORATION

DEPARTMENT OF CHILDREN AND FAMILIES

1999-2006

Project Manager

Project Description:

Defined requirements and designed comprehensive solutions. Planned, produced and managed project schedule(s); allocated resources; maintained daily interaction with diverse group of stakeholders from both the Department of Children and Families and Department of Revenue in order to implement the Welfare Reform Compliance Act (PRWORA).

Responsibilities:

Efficiently and effectively managed entire software lifecycle and system integration activities for the client.

Day-to-day responsibility for client interaction.

Served as a liaison between client staff and various contractual vendor(s).

Coordinated & managed project meetings.

Ensured contractual compliance.

Managed project scope; continually identified critical path.

Project planning & scheduling; budgeting; project tracking and all associated reporting (both internal and external).

Acted as a facilitator between a State agency and IT contractor.

Provided daily oversight, management and technical leadership.

COMPUTER HORIZONS CORPORATION

DEPARTMENT OF CHILDREN AND FAMILIES

1996- 1999

Senior Programmer Analyst

Project Description:

Gathered requirements, designed solutions and coded the Child Support Enforcement system to successfully meet Federal Certification requirements.

Responsibilities:

Team lead and technical resource.

System maintenance and batch cycle support.

System enhancements.

Provided team leadership in the successful execution of technical activities encompassing system design, program specification, testing and implementation.

Received promotion to project manager in recognition of demonstrated proactive leadership and results achieved.

Technical Expertise

METHODOLOGIES

Process engineering

DATABASES

IBM MVS-OS-390 Mainframe, IMS

MANAGEMENT TOOLS

MS project.

Daptiv.

LANGUAGES

COBOL,

RELEASE MANAGEMENT

Endeavor

Education & Certifications

Bachelor of Science, Alexandria University

Project Management Professional (PMP)

Numerous company-sponsored and outside training courses, including the full Unisys Project Manager Certification curriculum which addresses the full spectrum of project management processes, including:

oProject Planning and Control.

oRequirement Management.

oChange Management.

oRisk Management.

oQuality Management.

oContract and Subcontract Management.

oFinancial Management.

oConfiguration Management.

oSix Sigma

oSAP

Project Leadership Award.

Client Service Award.

Client Appreciation Award.

Davis Productivity Award.

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