Logistics, Procurement, Business Development, Customer Service

Nnoka Emeka Raluchukwu

Logistics & Supply chain

**-** ******** ****,

Egbeda, Lagos State

(+234) 803-***-****

*.*****@*****.*** www.linkedin.com/in/emeka-nnoka-4bb7b823

SKILLS

. Business Development Strategic Planning

Inventory Control .Purchasing/Procurement

Microsoft Applications .Enterprise Resource Planning

Vendor Management .Team Leadership

P&L Management .Fleet Management

EXPERIENCE

Chellarams Plc, Lagos - Project/Business Support Executive

JULY 2015 - PRESENT

●Piloted the Development, Monitoring, Evaluating and Implementing Cold-Chain storage, distribution and business implementation services for third-party clients across diverse industries: dairy products, fresh foods and pharmaceuticals with quarterly cumulative earnings of over N 45 million

●Development of other business partnerships for revenue generation.

●Built and managed a business development team to enhance and refine customer relationships and satisfaction

●Performed routine administrative functions such as bank deposits, filling, data entry, copying, and post office mail retrieval and sorting.

●Organized meetings and conferences including travel arrangements, hotel bookings, and catering services.

●Updated Programme mailing list and electronic database, and maintained updated team member contact information

●Developed Business 3PL proposals to WFP (World Food Program) in areas of re-bagging of CSB+ 7.5kg production, un-branding vegetable oil tins.

●Developed operational SOP and actively involved in managing continuous improvement process for United Nations World Food Programme (WFP) warehousing and distribution activities within Chellarams Plc.

●Weekly/Monthly report of warehouse, distribution and stock activities for WFP within Chellarams Plc

●Participate in proposal design and budget development by identifying and inputting the required operational budget need for project implementation.

●Quarterly review of performance based KPIs and development of improvement processes

●Monitored monthly, quarterly and annual operational expenditures in an effort to control costs

●Maintain proper documentation, filing and implement standard HACCP procedures for distribution with average score of 93% by YUM! Audit

●Assisted organization in overall transition from ISO 9001:2015 (QMS).

Chellarams Plc, Lagos - Logistics Operations Executive

JUNE 2013 - JUNE 2015

Implementation of ISO 22000:2005 (FSMS) & ISO 9001:2008 (QMS) standards, Logistics, Fleet Management, Warehousing, Inventory management, Transport costs and performance evaluation.

Procurement:

●In charge of the correct implementation of Chellarams Plc procurement guideline. This includes educating Procurement section customers, capturing, analyzing and reporting data.

●Act upon submission of a duly approved Purchase Request. Educate and support customers to ensure timely submission of approved PRs with sufficient details, realistic delivery target date.

●Procurement tracking sheet: Record and track PRs through Procurement Tracking sheet: every procurement step is logged into PTS.

●Suppliers’ screening: Carry out market analysis, record suppliers, collect relevant documentation and proceed to screening including Bridget Insight control.

●Maintain suppliers’ individual files with relevant administrative documentation. Maintain supplier tracking sheet.

●Use lists of recommended suppliers approved by CPLC management

●Competitive bidding: Implements competitive bidding following CPLC procurement thresholds (single quote, negotiated, Request for Quote, National open Tender, International open Tender).

●Depending on selected process, draft Request for Quotes, launch bidding process, collect quotes in sealed envelopes, evaluate offers in tender committee, proposes recommended supplier, record and implement committee conclusion.

●Delivery & payment: Inform relevant Warehouse point person about upcoming deliveries and provide copy of PO for control against specifications and quantities.

●Receive invoice and control against original order, advance payments/installments already delivered…

●Warehousing: Facilitate delivery of orders to the warehouse of the site of payment and collect Good Received Note.

●Direct-Planning, Monitoring quality, quantity, cost and efficiency of the movement and storage of SKUs

●Ensure all warehouse /store documentation are properly recorded when received and issued.

●Train warehouse staff as required in managing and documenting the receipt, handling, storage, dispatching and reporting of goods through CPLC warehouse(s).

●Produce weekly/ Monthly stock report.

●Fleet and Generator Management

●Drivers/Fleet management and Administration- fleet size of 30 multifarious vehicles and varying capacities

●Define and implement maintenance systems and procedures for assets, including training of staff and follow-up.

●Ensure the rented vehicles are properly managed and utilized for the hired purpose.

●Ensure the vehicle performance report is done for each vehicle and analyze cost and take corrective action where necessary.

●Ensure the log sheet is properly recorded all trips on daily basis and the led passengers signed to acknowledge the use of the vehicle.

●Ensure generator usage on daily basis are recorded on the log sheet fuel usage is recorded consumption is analyzed on monthly basis.

●Implemented quarterly review of all vehicle administrative documents (Insurance, tax, licenses, driver license etc.). Ensuring compliance to safety application across board

●Ensure that vendor eligibility screening is carried out in a timely fashion, updated regularly, and, recorded appropriately.

●Human Resources: Staff under my supervision, are managed with integrity and foresight. Actively seeking advice on HR procedures and policies to ensure that the highest standards of accountability and professionalism are upheld.

●With guidance from my supervisor, I ensure that staff supervised by me are evaluated regularly, trained and/or mentored in a structured accountable manner, and written records of such are retained.

●Provide input to the recruitment, selection and performance of logistics staff, as required.

●Training/ Capacity Building: Advocate and plan for professional development for myself, and any staff supervised by me.

Union Bank of Nigeria, Lagos - Branch Operations Officer

NOVEMBER 2012 - JUNE 2013

●Daily Cash management and Accounting

●Liaising closely with airline auditors to balance daily cash and POS sales

●Consolidate weekly cash sales report

●Managed micro branch cash office

Global Apex Logistics, Lagos - Statistical and Tracking Officer

FEBRUARY 2012 - NOVEMBER 2012

●GPS real-time online tracking of fleet on transit and collating movement reports to clients

●Generating shipment track report for all 3PL products in transit

●Fleet management on over 18 30-ton trailers

●Liaising closely with clients to determine shipment requirements

●Generating MIS reports for management

●Assisted in weekly delivery scheduling

United Bank for Africa, Lagos - Customer Service Officer - NYSC

FEBRUARY 2011 - FEBRUARY 2012

●Received customer’s queries and enquiries and treated in line with bank’s policy

●Sold bank’s electronic products to customers for easy transactions

●Maintained customers information confidentially

EDUCATION

University of Lagos, Lagos - Master in Transport Planning and Management

FEBRUARY 2017 - JUNE 2018 (In Progress)

Federal University of Technology, Owerri - B.Tech, Transport Management and Technology (Logistics)

APRIL 2005 - OCTOBER 2010 (4.1 CGPA)

PROFESSIONAL QUALIFICATION

Chartered Institute of Purchasing and Supply Management, Nigeria (CIPSMN) - Graduate Diploma (membership no. SN1016)

APRIL 2014 - MARCH 2016

Chartered Institute of Logistics and Transport, Nigeria (CILT) - International Advanced Diploma

NOVEMBER 2010 - MARCH 2013

REFERENCES

Dr. H.S Batth

Group Chief Information Officer

Chellarams Plc

+234********** *****@*************.***

Mr. Fred Nduka

Group Head, Human Resources

Chellarams Plc

+234********** *.*****@*************.***

Mr. Ebuka Arinze Momah

Senior Fleet Assistant

World Health Organization, Borno ******@***.*** *********@*****.*** +234**********.

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