Customer Service Sales

VINODHINI. S

E-Mail : ************@*****.*********:********.************@*****.***

Mobile No: 948-***-****

Career Objective:

Looking forward for a challenging and competitive exposure to a professional career with the organization, where my skills, talents and abilities would be explored and utilized for mutual benefit.

Academic Qualification:

Course

Name of the Institution

Year

Board/University

Aggregate MCA

Sri Venkateswara college of Computer Applications

& Management, Coimbatore

2010-2013

Anna University

85

B. Sc., (Computer Technology)

Vivekananda College of Engineering For Women, Thiruchengode.

2007-2010

Anna University

83.4

HSC

Indian Matric Higher Secondary School, Harur

2007

Tamil Nadu State Board

63

SSLC

Himalayan Matric Higher Secondary School, Harur

2005

Tamil Nadu State Board

65

Work Experience:

1.Just dial.com Pvt Ltd

Designation

Process Associate

Duration

Aug 2013 To Jun 2014

Job Profile

Making calls to the new and existing customers and providing details about the products and benefits.

Fixing the appointments.

Maintaining and updating the database of customers.

Informing the Business development executives about the customer requirements and customer availability for direct discussion.

Regular follow up with the customers for effective product sales and customer service .

2. Hermetic Business Solution Pvt Ltd

Designation

Customer Care & Tele Marketing Executive

Duration

Nov 2014 To Aug 2016

Job Profile

●Making calls to the new customers and pitching the new plans and pack.

●Upgrade the postpaid plans and data pack.

●Customers giving the information to activate the plans and pack

Hermetic Business Solution Pvt Ltd

Designation

Team Leader

Duration

Sep 2016 To Dec 2016

Job Profile

●Handling the team members and giving the feed back.

●Auditing the calls and giving the quality feed back on every day.

●Motivating and encouraging the team.

●Conducting the team meeting on every day

●Supporting to the team and achieve the targets.

●Solving the problems and giving the solution for team members

Technical Skills:

Programming Languages : C, C++, VB, JAVA

Web Development : HTML,.Net Database : My-SQL Operating Systems : Windows (2000,XP,7)

Strength:

●Good Team Member.

●Hard working and ability to accept any challenge.

●Flexible Character and positive thinker.

Projects:

The details of the various projects submitted for MCA.

Project Title : MCA Project –Logistics Supply Management System Organization : Global Software Solution

Duration : 6 months

Tools used : .net

Project Description:

“The Logistics Supply Management System is a Complete solution organizations, which need to manage logistics for their Purchase, Sales, Stock, Warehouse, Dealer and other resource. organizes and tracks logistics vendors and the manufactures under global area. Logistics Supply Management system consist of a mathematical notation that captures the relationship between customers and dealer and the entities that manage logistics for those objects.

Personal details:

Date of Birth : 24.08.1990

Fathers Name : Sundararajan. C

Nationality : Indian

Marital status : Married

Languages Known : Tamil,English

Permanent Address : 89-1/9M2, Azad street, Suramangalam,

Salem- 636005

Declaration:

I hereby declare that all the details furnished above are true to the best of my knowledge and shall produce the required certificates on their demand.

Date :Salem

Place: VINODHINI.S

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