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Operator Security

Location:
Sandton, Gauteng, 2191, South Africa
Posted:
May 25, 2018

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Resume:

QT.

ETHEL HLOBSILE ZULU

*. PERSONAL INFORMATION

Surname

Firstnames

lD No,

Notionality

Race

Gender

Moritol Status

Dependents

Longuoges

Contact Number

Physictll Address

Zulu

Ethel Hlobsile

800**********

SouthAfricoh

Alricon

Femole

Single .

Four

English & Zulu

079-***-**** / 07s 480 2917

3657 ExL 7 Kaolfontein

Midrond

1685

e th e I h I o bs i I e @g m a i L com

Code 10 [C1)

Own cor

Email

Driving Licence

Transport

2. EDUCATIONAL BACKGROUND

Lost School Attended

HighestGrode Passed

Year

SUBIECTS

Sakhelwe High School

Grade 12

1997

Zulu

English

Afrikaans

Biology

Geogrophy

Agriculturul science

J

TERTIARY EDUCATION

1. Nome of Institution

QualiJication

Year

2. Name of institution

Qualifications

Yeor

3. Name of Institution

Qualifications

Year

4. Name oI institution

Qualificqtions

Year

Donel i n []usiness College

CertiJicate in Frantline & Puhlic Relations

1999

IBN Cotnputer Callege

Diploma in Computers

2001

Boston B usiness College

CertiJicate in Typing

2042

Biztech Learning Todoy

Ce rtifico te i n Sec rettt ri u I

2007

COMPU'I'ER SKILLS

U MicrosoJt wt)r.1

tI\ MicrosoJt excel

Lnll) Mrcrosolt occess

U lnternet

L) Microsoft oLrtloak

!-1 totus lzs

Ll) Bookkeeping

1J\ oBose tv

lA Mictosaft Powe*oint

CURRENT EMPLOYMENT

Company Name

Duration

Position

3, EMPLOYMENT HISTORY

: Rentrak (Supergroup )

: 17 August2012 to date

: oPS Controller

DUT] ES & RESPO NSI B I LITI ES

. Monoging of inbo.lnd & autbounds coll centrc

. Ilandling oJ ull hijock incidents

. Hanclling afall cllent comploints, clients monthly reports, status repart ofclients Jleeting and hourly cltecks Jor the toute oftlte vehicles

. Receivinll af stolen / hijacked vehicles by contmunicating with the graund recovery SYS'TFM EXPERIENCE

i. M zone 3

ii. M zone4

iii. C track

iv. DRM

v. Power Trock

vi. MixTelementics

vii. lntellitroce

viii- FM web

PREVIOUS EMPLOYMENT ( 7 )

Nome ofcompany : ADT Security

Duration : 25 September 2005 luly 2012

Positions : OPS Cohtroller

Call Centte Agent

Recepti on ist / Swi tc hboard Operator

DU' ES AND RESPONSIBILITIES

1, Control Room Ooerator

. Monitoring of house alarms and mobile ponlcs using ttock system 7\t in lost out

. Dispatchi ng of response unit to the odd ress where an alarm has been activated

. Helping the clients in opening case docket by phoning SAPS call centre in case of incidents such os robbery, house breoking and theft

. Later promoted to a coll centre position due to my personal capability ond personal strength I showed to the Coll Centre Monoger [Moriet Fourie ) whom Iotely stall me to receptionist position where shewos a CallCente Monoger, 2. C.tll Centre

. Mqnoging ofinbounals and outbounds ond alam testing with technician for newly installed alarms orwhen technicians fix old ones

3. Receptionist

. Welcoming clients

. Answering calls and direct them to the relevont departments

. Taking messages ond emqil them to the right people

. Filing ond faxing

Reoson for leavino

. lndustrial change Ior

new chollenges.ond better pastures. I joined Rentrokfor o diJferent control centre to deol with trocking only. REFERENC6

Nome ol compony

Contact person

occupotion

Contact number

Emoil

None ol compony

Contoct person

Occupotion

contoct nu,nbet

Rentra.k (Supergroup)

Lizzy Sello

Beteou Monoger

073-***-****

Lizzv.Sello(aemail.com

ADf Security

Contfol foom Monoget

076 O2S 6273/013 47O 6aA7



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