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***** ***** ***** *****, ********, CA ***** H: 626-***-**** C: 626-***-**** ************@*****.*** Versatile Receptionist/Administrative Assistant bringing expertise in supporting the need of busy business offices. Excel at maintaining a professional appearance with customers of all backgrounds for a polished public image.
Excellent communication skills
Professional phone etiquette
Team building
Flexible
60 WPM typing speed
Customer service-oriented
Social media knowledge
Filing and data archiving
Pleasant demeanor
Appointment setting
Invoice processing
real estate
Conference planning
Database management
Accurate and detailed
Articulate and well-spoken
Works well under pressure
Human resource laws knowledge
Excellent planner and coordinator
Accounting familiarity
Advanced clerical knowledge
Critical thinker
Multi-line phone proficiency
Administrative Assistant
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Receptionist Administrative Assistant, 04/2007 to 05/2018 Anchor Pacifica Group – Pasadena, CA
Ordered and distributed office supplies while adhering to a fixed office budget. Managed office supplies, vendors, organization and upkeep. Opened and properly distributed incoming mail.
Answered and managed incoming and outgoing calls while recording accurate messages. Directed guests and routed deliveries and courier services. Helped distribute employee notices and mail around the office. Maintained a clean reception area, including lounge and associated areas. Organized all new hire, security and temporary paperwork. Completed data entry, tracked resumes and maintained the applicant tracking system. Compiled company information and related material and distributed it to candidates. Screened all visitors and directed them to the correct employee or office. Obtained signatures for financial documents and internal and external invoices. Coordinated board and committee meetings, including schedules and information preparation and distribution.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. Drafted biweekly time sheets for 40 executives and employees. Greeted numerous visitors, including VIPs, vendors and interview candidates. Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. Answered and quickly redirected up to 15 calls per hour. Prepared packages for shipment, pickup or courier delivery to customers. Provided clerical support to company employees, including copying, faxing and file management. Coordinated office inventory by restocking supplies and placing purchase orders. Monitored premises security, screened visitors, updated logs and issued passes. Kept reception area clean and neat to give visitors a positive impression of the company. Answered telephone inquiries from clients, vendors and the public. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance. High School Diploma: 1996
Alhambra High School - Alhambra, CA
Certificate: Loan Origination, 2004
American School of Mortgage Banking - Tustin, California Dental Assistant/ Front and Back Office, 2009
Everest College - Alhambra, CA
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