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***** ***** ***** *****, ********, CA ***** H: 626-***-**** C: 626-***-**** ac5lqv@r.postjobfree.com Versatile Receptionist/Administrative Assistant bringing expertise in supporting the need of busy business offices. Excel at maintaining a professional appearance with customers of all backgrounds for a polished public image.

Excellent communication skills

Professional phone etiquette

Team building

Flexible

60 WPM typing speed

Customer service-oriented

Social media knowledge

Filing and data archiving

Pleasant demeanor

Appointment setting

Invoice processing

real estate

Conference planning

Database management

Accurate and detailed

Articulate and well-spoken

Works well under pressure

Human resource laws knowledge

Excellent planner and coordinator

Accounting familiarity

Advanced clerical knowledge

Critical thinker

Multi-line phone proficiency

Administrative Assistant

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Receptionist Administrative Assistant, 04/2007 to 05/2018 Anchor Pacifica Group – Pasadena, CA

Ordered and distributed office supplies while adhering to a fixed office budget. Managed office supplies, vendors, organization and upkeep. Opened and properly distributed incoming mail.

Answered and managed incoming and outgoing calls while recording accurate messages. Directed guests and routed deliveries and courier services. Helped distribute employee notices and mail around the office. Maintained a clean reception area, including lounge and associated areas. Organized all new hire, security and temporary paperwork. Completed data entry, tracked resumes and maintained the applicant tracking system. Compiled company information and related material and distributed it to candidates. Screened all visitors and directed them to the correct employee or office. Obtained signatures for financial documents and internal and external invoices. Coordinated board and committee meetings, including schedules and information preparation and distribution.

Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. Drafted biweekly time sheets for 40 executives and employees. Greeted numerous visitors, including VIPs, vendors and interview candidates. Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. Answered and quickly redirected up to 15 calls per hour. Prepared packages for shipment, pickup or courier delivery to customers. Provided clerical support to company employees, including copying, faxing and file management. Coordinated office inventory by restocking supplies and placing purchase orders. Monitored premises security, screened visitors, updated logs and issued passes. Kept reception area clean and neat to give visitors a positive impression of the company. Answered telephone inquiries from clients, vendors and the public. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance. High School Diploma: 1996

Alhambra High School - Alhambra, CA

Certificate: Loan Origination, 2004

American School of Mortgage Banking - Tustin, California Dental Assistant/ Front and Back Office, 2009

Everest College - Alhambra, CA

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