Customer Service Manager

John martin

John martin

**** ***** **, *******, ** 37019 C: 931-***-**** **********@*****.***

Summary

Processing and Mold hanging with three years experience reviewing work orders and running several different machines. Also have experience with Paint tech for two years. I have RJG training also.

Skills

Initiative to work independently

Welding safety precautions

troubleshooting

Crane

Robotics knowledge

Tool knowledge

Maintenance knowledge

Experience

Process setter Nov 2017 to Current

Magneti Marelli Suspensions Pulaski, TN Hold molds and process molds.5s paper work. Color changing and material changes.Assessed work for errors or compliance issues and made corrections and modifications when necessary. Performed and reviewed Statistical Process Control (SPC), including data collection, charts and graphs. Lubricated and wiped machines, tools and workplace to maintain safety and cleanliness. Lubricated and wiped machines, tools and workplace to maintain safety and cleanliness.

Production Specialist Oct 2011 to Nov 2017

CKNA Lewisburg, TN Hold molds and process molds.5s paper work. Color changing and material changes.Assessed work for errors or compliance issues and made corrections and modifications when necessary. Performed and reviewed Statistical Process Control (SPC), including data collection, charts and graphs. Lubricated and wiped machines, tools and workplace to maintain safety and cleanliness. Lubricated and wiped machines, tools and workplace to maintain safety and cleanliness.

Industrial Maintenance degree May 2010 to Aug 2011

Tennessee Technolgy center Hohenwald, TN

Insider (CUSTOMER SERVICE/STOCKER) Jan 2009 to Feb 2010

foodlion franklin, TN Made reasonable procedure exceptions to accommodate unusual customer requests. Addressed customer service inquiries in a timely and accurate fashion. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Properly directed inbound calls in phone queues to improve call flow. Stock shelves and help where was needed.

Manager / Cook Feb 2008 to Feb 2009

Mt.pleasant grill mt.pleasant, TN

open and closed the restaurant

cook food

Handle money.

Lube Technician May 2007 to Feb 2008

Lyons Chevrolet Lewisburg, TN Followed checklists to verify that all important parts were examined. Examined vehicles to determine the extent of damage or malfunctions. Communicated with customers regarding vehicle issues and potential repairs. Repaired and replaced belts, hoses and steering systems. Repaired and replaced radiators and water pumps.

ast. manager Jun 2002 to Apr 2007

Captain D Franklin, TN

Handle open and closing.

Handle money

Manager worker

Cook and prep food

Education and Training

tech degree, industrail maintenance 2011 Tennessee technology center Hohenwald, TN, u.s.a industrial maintenance degree

high school diploma, high school 2002 Fairview High school fairview, TN, u.s.a

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