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Customer Service Assistant

Location:
Stockton, CA
Salary:
14
Posted:
May 24, 2018

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Resume:

ac5lo9@r.postjobfree.com

209-***-****

PRECIOUS MOEUN

SUMMARY

Highly focused and hardworking with a stellar work ethic and outstanding customer service. Collaborative team player with service-focused mindset. Also, able to work independently. Excellent organization, communication, and relationship building skills. Articulate and friendly with a professional demeanor. Flexible scheduling availability to include evenings, third shift and weekends.

SKILLS AND HIGHLIGHTS

• Microsoft package: Microsoft office, Microsoft word, Microsoft excel, Microsoft outlook, Microsoft Publisher, Microsoft Access, Microsoft PowerPoint

• Data entry

• Detail-oriented and organize

• Payments and returns

• Merchandise exchange

• Resourceful and proactive

• Able to walk and stand for a long time

• Logical problem solver

• Cash handling experience

PROFESSIONAL EXPERIENCE

RETAIL SERVICE CLERK, DOLLAR TREE

Oct 2017 – Jan 2018

• Process customer returns, answer questions about merchandise and manage exchanges

• Cover for cashier s going on break and maintain drawer accuracy.

• Kept check-out lane clean and neat

• Maintain friendly attitude and followed all store transaction protocols while answering costumer questions and processing payments

• Stocked, replenished, and organized inventory with accuracy and efficiency

• Facilitate inventory and stock management; conduct routine cycle counts and inventory audits to assist department manager and store replenish inventories while minimizing excess.

FAST FOOD WORKER, KFC A&W

Feb 2016 – Jul 2017

• Served fresh, hot food w/a smile in a timely manner

• Upheld safety and sanitation standards.

• Delivered orders to costumers at windows, counters, and tables

• Record customer orders and repeat them back in a clear, understandable manner to minimize errors

• Correctly received orders, processed payments, and responded appropriately to guest concerns

• Package to go orders items into bags, place drink orders into carriers

RECEPTIONIST, COPPERVALLEY NAILS

Aug 2014 – Sept 2015

• Responsible for greeting customers in a warm and professional manner

• Collected and processed payments for services

• Managed receptionist area responding to in-person requests for information.

• Answering high volume calls, booked appointments, and make courtesy to remind them of upcoming appointments

• Perform all required opening and closing procedures

• Handle the task of directing clients to the stylist (nail stylist)

EDUCATION

SAN JOAQUIN OFFICE OF ONE. HIGH SCHOOL STOCKTON CA HIGH SCHOOL DIPLOMA

SAN JOAQUIN DELTA COLLEGE -STOCKTON CA- CURRENT STUDENT



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