Customer Service Assistant
Resume:
***************@*******.***
PRECIOUS MOEUN
SUMMARY
Highly focused and hardworking with a stellar work ethic and outstanding customer service. Collaborative team player with service-focused mindset. Also, able to work independently. Excellent organization, communication, and relationship building skills. Articulate and friendly with a professional demeanor. Flexible scheduling availability to include evenings, third shift and weekends.
SKILLS AND HIGHLIGHTS
• Microsoft package: Microsoft office, Microsoft word, Microsoft excel, Microsoft outlook, Microsoft Publisher, Microsoft Access, Microsoft PowerPoint
• Data entry
• Detail-oriented and organize
• Payments and returns
• Merchandise exchange
• Resourceful and proactive
• Able to walk and stand for a long time
• Logical problem solver
• Cash handling experience
PROFESSIONAL EXPERIENCE
RETAIL SERVICE CLERK, DOLLAR TREE
Oct 2017 – Jan 2018
• Process customer returns, answer questions about merchandise and manage exchanges
• Cover for cashier s going on break and maintain drawer accuracy.
• Kept check-out lane clean and neat
• Maintain friendly attitude and followed all store transaction protocols while answering costumer questions and processing payments
• Stocked, replenished, and organized inventory with accuracy and efficiency
• Facilitate inventory and stock management; conduct routine cycle counts and inventory audits to assist department manager and store replenish inventories while minimizing excess.
FAST FOOD WORKER, KFC A&W
Feb 2016 – Jul 2017
• Served fresh, hot food w/a smile in a timely manner
• Upheld safety and sanitation standards.
• Delivered orders to costumers at windows, counters, and tables
• Record customer orders and repeat them back in a clear, understandable manner to minimize errors
• Correctly received orders, processed payments, and responded appropriately to guest concerns
• Package to go orders items into bags, place drink orders into carriers
RECEPTIONIST, COPPERVALLEY NAILS
Aug 2014 – Sept 2015
• Responsible for greeting customers in a warm and professional manner
• Collected and processed payments for services
• Managed receptionist area responding to in-person requests for information.
• Answering high volume calls, booked appointments, and make courtesy to remind them of upcoming appointments
• Perform all required opening and closing procedures
• Handle the task of directing clients to the stylist (nail stylist)
EDUCATION
SAN JOAQUIN OFFICE OF ONE. HIGH SCHOOL STOCKTON CA HIGH SCHOOL DIPLOMA
SAN JOAQUIN DELTA COLLEGE -STOCKTON CA- CURRENT STUDENT
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