Resourceful and dynamic Quality Assurance Analyst with 6+ years of Experience and demonstrated expertise managing large-scale software projects in the development of quality assurance plans, and using various software development life cycles from inception through delivery .Verifiable track record of ensuring overall quality of deliverables, business services and software applications. Adept at creating test plan, test cases and coordinating cross-organization test projects. Dynamic team player with the ability to effectively collaborate with onshore and offshore teams. Software Testing Specialized in Web based and Client server application, seeking for a Software Test Engineer/QA Analyst position to utilize diversified skills in manual and automation testing. Enjoy both team and independent work environment.

Skills Summary:

Experience in Software Testing, Quality Assurance, and development of various business applications in Web based Client/Server environments and well versed in all stages of testing aimed at providing complete business solutions.

Experience in all phases of Software Development Life Cycle (SDLC) and its methodology such as Waterfall, Iterative and Agile and STLC, QA and QC.

Experience in analyzing Business Requirements and Specifications and assess Design documents.

Exceptional Documentation, Evaluation and Reporting Skills.

Strong experienced in writing test documentation: Test plans, Test strategy, Test cases, Test scripts, Functional Test Cases, Requirement Analysis Report, Test Analysis Report, Level of Effort and RTM.

Ensure the Quality Assurance maintained and progress through within agreed upon standard.

Ensure the correctness of the documentations and review Requirement documents, Design documents, Test Plan, Test Cases, Execution of Test Cases with BA, PM, Developers and QA team and verify the user requirements are met.

Performed Smoke, Functional, Regression, Integration, System, Performance, Security, Scalability, Ad-hoc, Black Box, Backend, GUI and UAT Testing.

Experience on creating Low level Test Cases, High level Test Cases and User Manual to help performing UAT.

Extensively used HP Quality Center for develop Test cases, Test Execution, Defect tracking and Test Evaluation.

Extensive knowledge of Complete Defect Life Cycle.

Experienced in using the Defect module in Clear Quest, QC and JIRA to log defect and submit defect and report defect.

Using simple and complex SQL Queries with number and string manipulating functions.

Expert in software Test Automation, test tools like Quick Test Pro and Quality Center.

Excellent written and verbal skills with exceptional analytical, critical thinking skills and strong team work orientation.

Proficient level of computer skills including MS Office, MS Word, Excel and Power Point.

Ability to adapt constant change and follow instructions without any supervision to carry on assignments.

Capability to adapt and learn new tools, techniques and approaches.

WORK EXPERIENCE

Department of Labor, Washington DC, VA

Quality Assurance Analyst

March, 2017- Present

Summary: Wage and Hour Publication System –WHPS 2.0 is a web based Publication ordering system that enables Department of Labor (DOL) wage and hour Division (WHD) personnel and the general public to order division- specific publications. WHPS 2.0 project is to provide an online publication ordering system that allows customers to place orders within or outside of the DOL network with enhanced functionalities. WHPS 2.0 provides wide range of publication for three different types of users, External User, WHD Regular User and WHD Admin User.

External user can only Order Publication in online. WHD Regular User can place an order online and also able to Update Profile, Check Order Status and perform Change User Password. Admin user have access all those Regular User’s options and also able to Create Publication, Approve Publication and Deny Publication.

Responsibilities:

Performed Business Requirements Documents analysis and the Technical Specification.

Analyzed Functional Requirement Document (FRD) and Detail Design Document (DDD). Attended periodic meeting for changes in the application and documents, implemented procedures for test changes.

Attended Requirement Planning meeting, Design Planning meeting, Test Team Meeting and Peer Review meeting.

Interpreted System Specifications into a System Test Plan as well as for Test Scripts.

Responsible for Design, Development, Maintenance, Testing and Quality and Performance Assurance of system software products.

Managed the Requirement Traceability Matrix (RTM) between Functional Requirements and Test Scripts and updated on Share Point

Creating Requirement Analysis Report, Design Assessment Report, Gap Analysis Report and attended on Requirement Review meeting.

Performed Smoke testing, Functional testing, System Integration testing, Regression testing, System Acceptance testing, Black box testing, UAT testing, GUI testing and Backend/Database testing at various phases of the development and test cycles.

Created High level Test Cases and User Manual to help performing UAT.

Created Issues and used as a repository of defect or store them in the Clear Quest.

Attended in CCB Meeting within the Team and Developers, Provided comments and feedback on Issues logged in Clear Quest.

Interacted with Developers & Business Analysts to resolve application defects.

Attended Daily Defect Status Meetings and Weekly Team Status Meetings for reporting testing status and shared ideas for improved testing efforts.

Responsible to upload Documents on Share Point.

Environment: Clear Quest, XML HTML, Microsoft.Net framework 3.5 & 4.0, Microsoft Sequel Server, and Microsoft Office Excel.

Verizon, Arlington, VA

Software Test Engineer

October, 2015 – February 2017

Summary: Internet Application Support Architecture (IASA) application which primarily deals with Account Management, Order Management, Service Management, Reporting and Billing, Overviews to create an account, complete service order and prepare customers billing.

Responsibilities:

Developed, maintained, and executed test procedures according to defined requirements.

Reviews formal deliverable documents and traces requirements throughout the software development life cycle.

Analyzed functional module from Epics and Stories, Attended periodic meeting for changes in the application and documents, implemented procedures for test changes.

Involve in generating Product Backlog and Sprint Backlog using Epic and Stories.

Attended Sprint planning meeting, Daily Sprint meeting, and Sprint review meeting in agile environment.

Based on SDLC, designed and implemented Software test plans, Test design specifications and Test cases.

Managed the requirements using Requirements management tool Quality Center.

Created and executed Test Cases for some of the modules of the application under test (AUT) using Quality Center.

Performed System, Functional, Regression, UAT, Database testing and End to End testing to verify the functionality with the new codes introduced for modification and/or enhancement using Quick Test Pro.

Created Low level test Cases and User Manual to help performing UAT.

Created user-defined functions, functions libraries and maintained the initialization scripts to set-up the work environment using Quick Test Pro.

Prioritized defects and logged them in JIRA and coordinated their resolution with the development team.

Writing SQL statements to validate the output in the different databases.

Created SQL scripts to create ad-hoc reports for verified source data and validate target data as well as database validation.

Providing testing status to the Project Managers on daily basis.

Environment: Quality Center, Quick Test Professional, Oracle, UNIX, Windows, HTML, XML, and JIRA.

MetLife Insurance, New York, NY

Software Tester

November, 2013 – September, 2015

Summary: Web-based application that gives complete information on MetLife’s business and the system, its Process data, related to Insurance Business. The organization has various schemes and policies for all types of Insurances such as Life, Auto, Home, Disability, Annuities and so on. There were options for the policyholders to withdraw some amount at one’s discretion or also borrow some money against one’s policy called (Whole Life policy or Permanent Life Policy that builds cash value). The application was developed in Java with Oracle as database.

Responsibilities:

Developed Test Plans, Test Cases, Test Scenarios, Test Scripts and software documentation from business, technical and functional requirement.

Worked closely with Team leads in planning, scheduling, developing, and executing tests.

To create, manage test cases, run test suites, generate reports using Quality Center.

Reported & tracked the bugs, performed E-mail notifications to the developers using the Quality Center.

Involved in testing of GUI by inserting checkpoints in Quick Test Professional scripts for single or multiple objects and text.

Extensively involved in writing, executing and analyzing Checkpoints - Standard Check points, Text Check points and Database checkpoints, Destructive and Data Driven Test Scripts for the projects using Quick Test Pro.

Responsible for back-end testing/database testing, for validation of data using SQL queries.

Communicated with development team, requirement team, system admin team to perform different task of testing.

Participated weekly team meeting with Test Team.

Environment: QC, QTP, Oracle, PL/SQL, XML, HTML, Windows, MS Office Tools, and Web logic.

Eastern Bank Ltd. Sylhet, Bangladesh

Junior Software Tester

September, 2011 – August, 2013

Summary: Eastern Bank Ltd. is a diversified financial services company that provides a broad range of banking. The web-based application was developed for allowing account holders to perform on-line transactions such as accessing personal Accounts, Transfer Funds (between accounts), Pay Bills, Checking Balances, detailed transaction reports and business solutions. The application updates the account details of the account holder’s daily activity and automatically prints monthly statement.

Responsibilities:

Performed Business Requirements Documents analysis and the Technical Specification.

Analyzed functional module from Epics and Stories, Attended periodic meeting for changes in the application and documents, implemented procedures for test changes.

Involve in generating Product Backlog and Sprint Backlog using Stories.

Attended Sprint planning meeting, Daily Sprint meeting, and Sprint review meeting in agile environment.

Interpreted system specifications into a system Test Plan as well as for Test Cases.

Responsible for design, development, maintenance, testing and quality and performance assurance of system software products.

Managed the Requirement Traceability Matrix (RTM) between requirements and test cases.

Creating Requirement Analysis report, Design Assessment report and attend on Requirement Review meeting.

Performed Smoke testing, Functional testing, Regression testing, System Acceptance testing, UAT testing, GUI testing and Backend/Database testing at various phases of the development and test cycles.

Created Low level test Cases and User Manual to help performing UAT.

Created Defects and used as a repository of defect or store them in the Quality Center.

Performed Data Validation and Data Integration for Back End Testing using SQL Queries manually.

Interacted with developers & Business Analysts to resolve application defects.

Attended daily defect status meetings and weekly team status meetings for reporting testing status and shared ideas for improved testing efforts.

Environment: Quality Center, Quick Test Professional, Oracle, SQL .NET, XML and Microsoft Office.

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