Customer Service Medical

Cheryl A. Moore

423-***-**** ******-*****@***.*** linkedin.com/in/moorecheryl

For a full employment and education history, as well as additional references, please see my LinkedIn profile through the page listing or QR code above. Thank you for your time and consideration! Personal Summary

I am a Medical Records Cleric with a broad skill set and many years working in the Tourism/Entertainment industries. I am well versed in health care, hospitality and customer service platforms, and am comfortable in new environments or varied management systems. I have a long and stable employment history, and will bring my accumulated knowledge, flexibility and work ethic into any endeavor. Core Competencies

Medical Charting

Coding & Billing

Records Maintenance

HIPPA Law

Venue Events

Hospitality Services

Patient Care

Reception

Customer Care

References

Pamela Peck Pediatric Diagnostic Associates 423-***-**** Katie Patel Pediatric Diagnostic Associates 423-***-**** Sandra Farris UTC McKenzie Arena 423-***-****

Professional Experience

UTC McKenzie Arena, Chattanooga TN 2000-Present

Cory McGraw, 423-***-**** Arena Events Staff / Custodian

• PRN role as Usher, Gate, and Backstage Staff

• Day-to-day custodial work for the keeping and maintenance of multiple campus facilities Chattanooga Lookouts, Chattanooga TN 2006-Present

Louis Gonzales, 423-***-**** Park Events Staff

• PRN role as Usher, Hospitality, and Concession Staff Wal-Mart #1606, Hixon TN 04/2015 – 07/2015

423-***-**** Seasonal / Cashier

• Retail; Payment processing, cash handling, door hospitality Danville RMC, Danville VA 11/2012 – 05/2013

434-***-**** Health Information Management

• Record management & chart archivization; Liaison to Precyse Solutions Precyse Solutions, Alpharetta GA 05/2012 – 05/2013 1.866.PRECYSE (773.2973) Medical Records Traveler

• Chart assembly, completion, transport & release; Outpatient chart deficiency monitoring Pediatric Diagnostic Associates, Chattanooga TN 1996 – 05/2011 Vickie Dube, 423-***-**** Medical Records Technician

• Liaison to multiple contact points, internal and external clientele

• Formal records release, requirements gathering for state/private school mandates

• Record maintenance for lab work and medical testing

• Multiple PRN duties: support for clerical, reception, nursing and physician staff

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