NICOLE SCARINO

*** ****** ** **

WATERBURY, CT **708

203-***-**** / 475-***-****

ac5ljj@r.postjobfree.com

Skills Summary

• Call handling for emergency call center

• CAD

• Multi tasking

• Knowledge of all aspects of operations of a public safety communications center and equipment

• Able to work in high stress environment and deal with emergency situations Education

Holy Cross HS

HS Diploma 1989

Waterbury, CT

Experience

City of Waterbury/Waterbury Police Dept

Telecommunicator I

September 2009- September 2016

• Answering 911 and routine calls for police, fire, and medical

• Entering data into CAD system

• Prioritizing calls

• Multi tasking

• Emergency call center environment

City of Waterbury/Waterbury Police Dept

Meter Aide

March 2008- September 2009

• Handing out parking tickets in downtown area

CERTIFICATIONS

• NCIC/COLLECT Certified

• EMD, EFD, EPD Certified

• Telecommunicator Certified

• Powerphone

• Nexgen

• New World

• Priority Dispatch

2

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