IT Project Manager

James Wallace, PMP

Lakeland, FL – ***** – 770-***-**** – ************@*****.*** – LinkedIn

Senior Technical Project Management Professional

IT Network - Inside / Outside Projects – Cross-Functional Leadership - Telecommunications

Project Management

Relationship Management

Conflict Resolution

Budget / Forecasting

Quality Assurance

Decision Making

Process Improvement

Cross-Functional Leadership

Mentoring / Coaching

Analytical, highly adaptable professional with 15+ years extensive experience leading diverse, cross-functional teams on business-critical projects.

Strong decision-making skills based on superior project management skills and broad technical knowledge and hands-on experience.

Detail-oriented planner able to mold individual experts into productive teams focused on delivering exceptional business value, services, and products.

Deep domestic and international experience and sensitivity with a record of success leading on-site and remote teams.

Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

CAREER ACCOMPLISHMENTS

Managed $2.6M telepresence installation, network remediation and VoIP project for 43 sites on budget and schedule

Led $500K firewall installation project at 15 studio sites and 54 transmitter sites on budget and schedule

Managed $1.3M IT Network Optimization Service on budget and schedule

Directed $2.94M HSD network upgrade at 110 sites on budget and schedule

Managed international projects with extended relocation in Turkey, Australia, Brazil, Columbia, Mexico, and Japan

Led multiple broadband telecommunications construction projects for large domestic cable TV companies

Nine years honorable service in the United Stated Navy focusing on electronics and cryptography

PROFESSIONAL EXPERIENCE

CISCO SYSTEMS, INC. Lakeland, FL 2006-2018

Cross-Functional Project Manager

Managed teams of domestic and international experts for on-time, on-budget delivery of multiple technical projects including planning, timeline / budget forecasting, resource allocation, workflow oversight, communications / meetings, issue resolution, and decision-making.

Relationship Management: Liaised with customer, stakeholder, partner, engineering, construction, and management teams to ensure critical communication and project compliance.

Cross-Functional Leadership: Managed all phases of development for national and international network and telecommunications projects, on-site and remotely, including custom tool and process development.

SKOPE SPLICING AND COMMUNICATIONS, LLC New Port Richey, FL 2000-2006

Technical Project Manager

Scoped, planned, sourced, and managed domestic Fiber Optic and Coaxial construction projects.

Project Management: Performed all aspects of project management including: creating project plans, scoping project costs, allocating resources, developing project timelines and milestones, monitoring personnel both on-site and remotely, and communicating project status to stakeholders.

Mentoring / Coaching: Established quality control standards, developed technical documentation, created training materials on multiple vendor platforms, and trained teams on use of tools and templates.

~ ADDITIONAL PROFESSIONAL EXPERIENCE ~

Outside Plant Director of Certification, Advanced Broadband Systems Services, Inc.

Managed domestic and international broadband telecommunications construction projects for large Cable TV companies.

International Field Engineer, Internet International, Inc.

Provided extended on-site engineering support for international Cable TV manufacturing and service contractor projects.

TECHNICAL PROFICIENCIES

IT Telecommunications Cable TV Engineering Fiber Optics Coaxial Broadband MS Office Applications

Database Application Programming Field Engineering Radar Systems Project Management Tools

CREDENTIALS

Project Management Professional (PMP) Certification

Scrum Master Certification

Professional Development

SEBA Solutions: Risk Management

Training: Project Leadership, Management and Communications

Kepner-Tregoe (KT): Problem Solving and Decision Making

US Navy: Advanced Electronics School Cryptologic School Radar School Communications School

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