TZU-HSUAN LIAO

***N **th St. Philadelphia PA ****4

267-***-****

ac5l5v@r.postjobfree.com

Education

Drexel University, Philadelphia, PA

Bachelor of Science in Business Administration, Anticipated Graduation: June 2022 Major: Marketing, GPA: 3.2

Relevant Coursework

Introduction to Analysis II Foundations of Business II Principles of Microeconomics Composition and Rhetoric I Introduction to Analysis I Foundations of Business I Principles of Macroeconomics

Experience

AKPsi & NOBE Freshmen Case Competition, Drexel University Reasercher, January 2018

• Analyzed the problem the company encountered and discussed it with teammates both in person and on the phone

• Designed questions to ask consumers of the company and categorized them

• Came up with solutions to the problems based on the results of the surveys

• Presented the final solutions to the organization of the competition Hang Ten, Inc., Taiwan

Customer Service, June to August 2017

• Communicated with customers in person and provided product and services they wanted within the retail store

• Communicated with staff in other stores on phone to transfer products

• Managed inventory daily to check if the right amount of product was in stock and make it easier to find product

• Accounted daily income and reported to the headquarters

• Trained new staff to organize the store and how to communicate with customers Red Power, Inc., Taipei, Taiwan

Product Developer, June to July 2017

• Measured product results by observing the fermentation results and the appearance of the end product

• Developed product by preparing the ingredient needed and keeping track of the operating machine

• Cleaned up the lab to meet the company's sanitary standard

• Communicated with other staff in person to let them know the process of developing the product and the difficulties that occurred

Skills

• Fluent Chinese

• Microsoft Office

• Research and survey development

• Multitasking

Honors and Awards

• A. J. Drexel Scholarship in September 2017 to June 2018

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