Information Data Entry
Resume:
MONITA SHUNT’A WASHINGTON
North Little Rock, AR 72117
****************@*****.***
Hard working Entry level Administrative Assistant who can provide comprehensive administrative support. I’m skilled at completing scheduling and organizing travel, preparing documents and memos, and handling correspondence. Specialize at assessing operating procedure and optimizing work flow. Since working for the State Agency I have had 4 promotions.
PROFESSIONAL EXPERIENCE
07/17-Present
Arkansas Department of Human Services
Fiscal Support Specialist
Receives, reviews, and audits documents to ensure completion; verifies codes, calculations, authorizations and additional required information
Accounts Receivable and Accounts Payable
Reviews files for accuracy and corrects information as needed
Prepares forms, correspondence, reports and other documents utilizing appropriate software
Researches and analyzes data pertinent to work programs and/or agency/institution goals and objectives and prepares reports explaining findings and recommendations
Assists in developing or revising policies, procedures, and directives based on research findings; submits to supervisor for approval
Performs data entry of various information, including invoices, reimbursement, travel expense reimbursement, vehicle mileage reporting
11/16-07/17
Arkansas Department of Workforce Services
Fiscal Support Specialist
Receives, reviews, and audits documents to ensure completion; verifies codes, calculations, authorizations and additional required information
Receives payments, verifies for accuracy, posts money and receipts, and processes funds following prescribed methods; deposits in appropriate accounts
Maintains manual and computerized files
Reviews files for accuracy and corrects information as needed
Files documents alphabetically, numerically, or by other prescribes methods within designated timeframes
Prepares forms, correspondence, reports and other documents utilizing appropriate software
May communicate with employers to provide information regarding the status of accounts or other related transactions
Researches and analyzes data pertinent to work programs and/or agency/institution goals and objectives and prepares reports explaining findings and recommendations
Assists in developing or revising policies, procedures, and directives based on research findings; submits to supervisor for approval
Compiles financial information used by supervisor to formulate budget proposals and monitors expenditures to ensure optimum operating efficiency
Interprets agency administrative directives, policies, and procedures to ensure consistent application
Provides information, assistance, and clarifications to interested parties concerning agency/institution programs, policies, and procedures
Requests information to determine client eligibility or needs and forwards requests for approval to appropriate staff in accordance with established procedures
Evaluates requests and professional findings, in accordance with policies and procedures, and initiates procedures to grant, modify, deny, or terminate eligibility for assistance with recommendations and options for services, referring client to alternative sources, or preparing additional requests for evaluation and assistance
10/15-11/16
Arkansas Department of Workforce Services
Claims Adjudicator
Examines unemployment insurance claims for accuracy and completeness by checking claim forms for missing information and comparing wages, period, and type of employment to source data on computer or claimant’s files
Communicates with claimants by telephone and written correspondence to obtain additional claims information or financial information
Accesses computer terminal to enter, check, and retrieve information concerning claimant
Determines outcome of claims by making initial claim determination, monetary and non-monetary determinations, re-determinations, supplemental and overpayment determinations, according to agency policies, laws and regulations
Calculates overpayment amounts according to agency policies, laws, regulations, and enters overpayment information into computer system
Maintains an accurate monthly/quarterly billing and collection system
Maintains program records by posting to computer/journal/ledgers or other filing systems
Provides training/technical assistance and responds to inquiries regarding overpayment determinations and supplemental payments
Researches and analyzes data
Reviews and answers or prepares correspondence relating to agency/institution programs
Provides information, assistance, and clarifications to interested parties concerning agency/institution programs, policies and procedures
Assists supervisor by maintaining leave records, appointment calendar
01/15-10/15
Department of Finance and Administration
DFA Taxpayer Service Representative/State Income Tax
Examines evidentiary records including tax returns, applications, forms, vouchers, records and reports to verify accuracy, as well as compliance, with laws and regulations
Explains applicable laws or program requirements to taxpayers, law enforcement personnel, or revenue agents, and assists in the completion and filing of tax returns and applications
Computes taxes, penalties, interest, or refunds due and prepares forms to bill/refund taxpayer
Corrects tax returns, forms, contracts and evidentiary records for taxpayers
Researches files for information to prepare reports, amend tax returns, and prepare history and evidentiary records for field auditors as required.
Maintains updated manuals and computerized files
04/09-01/15
Arkansas Department of Workforce Services
Claims Adjudicator/Cashier/Data Entry
Examines unemployment insurance claims for accuracy and completeness by checking claim forms for missing information and comparing wages, period, and type of employment to source data on computer or claimant’s files
Communicates with claimants by telephone and written correspondence to obtain additional claims information or financial information
Accesses computer terminal to enter, check, and retrieve information concerning claimant
Determines outcome of claims by making initial claim determination, monetary and non-monetary determinations, re-determinations, supplemental and overpayment determinations, according to agency policies, laws and regulations
Calculates overpayment amounts according to agency policies, laws, regulations, and enters overpayment information into computer system
Maintains an accurate monthly/quarterly billing and collection system
Maintains program records by posting to computer/journal/ledgers or other filing systems
Provides training/technical assistance and responds to inquiries regarding overpayment determinations and supplemental payments
Researches and analyzes data
Reviews and answers or prepares correspondence relating to agency/institution programs
Provides information, assistance, and clarifications to interested parties concerning agency/institution programs, policies and procedures
Assists supervisor by maintaining leave records, appointment calendar
10/08-02/09
NLRS District
Substitute Teacher
Follow the lesson plans left by the teacher for whom he/she is substituting in accordance with district’s philosophy, goals and objectives.
Meeting and instructing assigned classes in the locations and at the times designated.
Establishing and maintaining order in the classroom.
Maintaining a classroom environment conducive to effective learning.
Taking all necessary and reasonable precautions to protect students, materials, equipment and facilities.
Assisting in upholding and enforcing school rules, administrative regulations, and School Board Policies.
EDUCATION
EDUCATION: North Little Rock High- West Campus
Tiffin University- 5 classes left to get Associates Degree- Accounting
SOFTWARE
Microsoft Excel Microsoft Internet Explorer
Microsoft Word Microsoft Office and Outlook
Power point Skype for business
QuickBooks SAP- AASIS
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