Diana Westlake **** Forest View Dr. Clearwater, FL 33761

Cell: 630-***-**** E-Mail: ac5l3w@r.postjobfree.com

Objective:

Experience in management, administrative assistant roles, and customer/patient relations. I am looking to extend my skills with a growing company offering experience and advancement opportunities.

Education:

1980 Bogan High School, Chicago Illinois

Experience:

Mar 2018 – Present SHERATON SAND KEY RESORT, Clearwater, FL

Front Desk Agent

Greeting and checking in guests as well as getting all the proper information needed for the reservation. Helping with questions about rooms, credit cards, re-rooming, housekeeping, and all other related questions as well as checking out guests, verifying room numbers, last name, billing, printing copies, etc…Helping a guest throughout the day and making them feels welcome.

Dec 2013 – Aug 2017 MAYER CHIROPRACTIC, Clearwater, FL

Doctors Assistant

Creating and maintaining new patient files, gathering patient history, organizing next day patients. Greeting patients, organizing patients through massage therapy and physician appointment. Obtaining reports from other facilities, retrieving radiology films for viewing, assisting with directing physician to order of patients. Opening and closing of clinic.

Feb 2009 – Present CONTRAST IMAGING SERVICES INC, Clearwater, FL

Administrative Assistant

Assisting of X-Ray services, sales and equipment. Responsible for pricing and billing while providing quotes for services. Arrange travel as needed, answerphones while coordinating and scheduling service requests.

Nov 2012 – Oct 2013 CLAIRE’S BOUTIQUE, Bourbonnais, IL

Assistant Store Manager

Managing Daily Store duties such as greeting customers, suggesting and helping with sales. Assisting with customer complaints and resolve. Budget for monthly ordering of retail. Accept shipping and organizing of retail stock, maintain inventory, and return shipping of overstock or discontinued items as well as store displays. Create and maintain employee schedules as well as training new employees. Perform ear piercings using hygienic procedures. Open and close store with preparation of bank deposits and delivery of such

May 2007 – Aug 2008 PACKARD TRANSPORT, Channahon, IL

Recruiting and Retention Associate

Recruit drivers and owner/operators of trucks and trailers, processed the applications, criminal background checks, as well as truck and trailer information. Ordered permits as needed and did follow up on driver’s evaluation periods.

July 1996 – Oct 2006 PHEONIX COMPANY OF CHICAGO, Wood Dale, IL

Inside Sales Representative

For this hydraulic machinery company I was responsible for a 10 state area. I handled customer inquiries and processed approximately 50-75 orders daily which included coordinating pricing, delivery, and shipping. Experience with data entry and following the order through delivery, I interacted with in-house engineering to ensure accuracy of custom orders to specifications.