Brenda Schrack
**** * **** *** ****** City, Mo **116
Phone (cell): 913-***-**** Phone (home): 816-***-**** E-Mail: *************@*****.*** Objective
To obtain a career challenging opportunity with a stable organization where I can be an asset to the company as a whole.
Experience
Retail Representative, Crossmark 8/2011 to Present
Responsible for servicing 14 locations
Organize and install product displays
Meeting requested need of individual clients
Personal Banker, US Bank Call Center 4/2010 to 8/2011
Responsible for training call center employees
Responsible for meeting banking customer needs
Product knowledge and Sales
Assistant Financial Center Manager, World Savings/Wachovia Bank 01/1999 to 09/2008
Technical and operational tasks
Opening and closing financial center
Auditing legal files for compliance
Opening and maintenance on all bank accounts (IRA, Business, Personal)
Supply, inventory and ordering
FDIC consultations and personal financial advice and solutions
Human Resources; interview, supervise, training, management staffing, mentoring, personal and customer issues and resolving payroll and benefit issues
Sales; Met and exceeded Financial Center goals, new business prospects and referring sales to appropriate departments
This position required multi tasking, personal empathy, working with a diverse group of customers. Dedication to learning and applying new skill with the changing market. Meeting requested need of individual clients
Education
Northeast High School, Kansas City, MO 1987 to 1991 References
Available upon request