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Quality Manager

Indianapolis, Indiana, United States
May 25, 2018

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Susan Shiribabadi

*** **** ***. ***# *, Greenwood, IN 46142 Phone 407-***-****


I am a result, and detail oriented professional Quality Control Technician who combines technical skills, and experience with a formal technical education. My in-depth knowledge, experience and expertise are:

ISO 9000, 9001:2008, ISO 14001OHSAS 18001, GMP, FDA work environment

Quality processes and statistical techniques / SPC, Audit and inspection

Root Cause Analysis, Manufacturing Investigation and CAPA creation

Metrology, Testing and calibration of manufacturing, Quality & Optical comparators

Quality tools and Techniques, Problem Solving, and Technical Training


Created improved procedures for system processes. Significantly improved Gallium Phosphide BEADS (Gap) in light-emitting diodes (LEDs) to100% production efficiency and reduced discrepancy by 80%.

Trained and provided technical support to over 20 optical test technicians during a two year period. Developed coating process by reducing defects and coating assessment test through effective training.


Beckman Coulter, Inc., Indianapolis, IN

Senior Quality Control Technician 2016-2017

Created and analyzed quality reports, and recommended courses of action regarding non-conformance material.

Interfaced with and supported Manufacturing Engineering, Quality Assurance, Production, Planner/Buyers, and development personnel with solving quality issues and troubleshooting parts.

Calibrated and Performed Dual Master Span8 Air gage and Barrier Depth Measurement.

Recorded, monitored SPC data, and communicated adverse trends to engineering and production.

Trained production operators and technicians on in-process parts for proper inspection techniques and data collection.

Audited inspections of incoming materials, packaging and labeling components using more complex inspection gauging.

Reported non-conformance materials to ensure proper completion of required documentation in accordance with ISO requirements.

Premium Composite Technology North America, Inc., Franklin, IN

Quality Control Technician, 2015- 2016

Recognized by quality control manager for data efficiency, reliability and effectiveness.

Implemented and developed the quality color of finished resins and non conformance product by Injection Molding, Hot Press, and Color Check testing equipment.

Conducted, and improved quality of TENSILE and FLEXUAL physical testing strength.

Increased efficiency of ROCKWELL HARDNESS, CHARPY, SPECIFIC GRAVITY, HDT, MFR, MVR, ASH physical testing.

Reduced in-house production reject rates both in product quality and contamination.

Assisted & Supported production with quality issues and identification of risks & root cause of failures for improvement.

Analyzed, identified root cause of failed material, and generated NCMR on hold reports for Quality Manager Review.

Self Employed

Professional Care Giver, Indianapolis, IN 2008 -2015

Provided & enhanced the quality of life for seniors including companionship, appointment scheduling, and meetings.

Assisted and maintained seniors with daily care notes and engaging physical activities.

Susan Shiribabadi (Page 2) PROFESSIONAL EXPERIENCE (Continued)

Susan Shiribabadi (Page 2) PROFESSIONAL EXPERIENCE (Continued)

Grifols Plasma Care, Indianapolis, IN

Quality Control Technician, 2007-2007

Branch Leadership Member

Significantly reduced deviations and critical incidents/Errors by implementing problem solving tools/techniques and effective job training of associates. Resulted Branch - 2007 award.

Developed calibration methods and performed calibration of Refractometer, Quarterly Hematastat, Semi-Annual Hematastat, Welch Allyn blood pressure and Manual Sphygmomanometer according to (SOP) requirements.

Improved training of technicians and other associates on calibration concepts and procedures.

Analyzed, collected and evaluated data from reviews, observations, and trends adverse to quality production of plasma.

Assisted in failure investigation activities (Non Conformance) in the development of incident reports, rejected Plasma samples.

Personix, Indianapolis, IN

Production Technician, 2006-2006

Assisted quality technicians, and engineers to ensure product quality and machines efficiency

Provided technical support to the production team in regards troubleshooting on press machines.

Monitored machines basis to detect variations in process to prevent downtime.

Performed major maintenance and set-up of manufacturing equipment to support production.

Optek Technology, Inc. Carrollton, TX

Quality Control Technician, 2000-2001

Implemented statistic process control (SPC) tracking analysis and process specification capabilities for (850 nm) Light Emitting Diode such as fiber optic GaAlAs high speed LED and sensor discrete that reduced10% of rejected discrete.

Analyzed and interpreted Statistical Process Control (SPC) of OPF5020-00X fiber optic discrete through MT-RJ PRE BURN-IN, MT RJ FINAL Tester, and OGP SMARTSCOPE that reduced, special cause variation.

Improved Gallium Phosphide BEADS manufacturing process and procedure, through problem solving and, root cause analysis.

Performed data, verified, and analyzed MTRJ DEVICES and MTRJ DISCRETES production using BURN-IN process, MTRJ TEMP CYCLE process, and Optical devices to ensure quality and standard specification of products.

Identified, tested, evaluated, analyzed, and documented MTRJ DISCRETES (Light Emitting Diod) failures through the use of Optical comparators, Voltmeter, Current Source, Calibration tools and procedures to achieve product functional specifications.

Laboratory for Laser Energetic, Rochester, NY

Optic Lab Technician, 1998-2000

Performed measurement and evaluated thin film coatings (Anti Reflective) lenses using Optical Measurement Systems such as Spectrophotometers, interferometers, and microscopes.

Tested and evaluated coated stress piece by Wyko step height Profilometer for NIF coating development.

Collected and documented data for a Spatial filter lens database in an effort of correlate damage to coating data.

Trained 5 optical test technicians in OMAN department during a two year period.

Eastman Kodak Company, Rochester, NY

Optic Metrology Engineering Technician, 1997-1997

Documented, collected data, and statically analyzed various experiments in support of engineering staff and production system in accordance with ISO 9000-ISO 9001.

Performed measurement and evaluated aspheric, diffractive lens surfaces, lens-aberrations, power, and radius of curvatures through correlation analysis.

Calibrated and operated Metrology equipment including Radius Bench, FISBA, Zone Plate, ZYGO interferometer, FIXTURE checker, Focus Fixture, SI-10, and handy tools (Micrometers, Venires, calipers, depth/ height gauges).

Trained 20 employees in support of Optical test and troubleshooting department.


A.A.S., Applied Science in Optical Technology, Monroe Community College, Rochester, NY -1997

Part Time - Indiana University-Purdue University Indianapolis, Indianapolis, IN, 2009-2013

Completed 60 credits toward a Bachelor’s degree in Biomedical Engineering

Certificates in Health Information Technology, Central Piedmont Community College, Charlotte, NC 2004-2005

Specialization in Release & Health Information Clerk

Specialization in Health information Clerk


Intro to Quality Control Management, American Society for Quality (ASQ), Cincinnati, OH -2007

Thin Film Coating, Laser Safety, University Of Rochester, Rochester, N.Y-1999

Six Sigma Awareness Turbo training, Eastman Kodak Company, Rochester, N.Y-1997

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