Nia R. Nettles
**** ***** ******* **** *******, NC 27616
919-***-**** *******@***.***
SUMMARY OF QUALIFICATIONS
Highly self-motivated and goal-oriented professional committed to pursuing a career in business. Offer over 15-year track record demonstrating strong administrative skills and office experience, computer proficiency, and the ability to follow through with projects from inception to completion.
First Citizens Bank – Entered over 300 contracts within the 3-month timeframe allotted plus over 200 extra contracts. My supervisor personally requested for me 2 years in a row for audit season because of my good work ethic.
Tompkins Associates, Inc. – Promoted from Document Processor to Desktop Media Specialist. This position was created just for me by one of the Marketing Managers who recognized my hard work and wanted to take me to a higher level with her after she was promoted to a senior management position. The PowerPoint presentations I designed for this company won them $10,000 to $1,000,000 projects.
-Implemented and created a new hire book of templates with screen shots and specific instructions on how to complete any task currently required in Document Processing before transferring to my new position.
-Created databases, mail merged the data, printed the documents, folded, stamped, and mailed out between 500 – 5000 letters sometimes all in one day by myself on an ongoing basis. Also, created a professional company newsletter monthly with only 2 weeks of previous training
EDUCATION & TRAINING
Bachelor of Science in Business, University of Phoenix, Online Campus (3.91 GPA), Graduated – 1/2018
Associates of Arts in Business, University of Phoenix, Online Campus, -- 02/2016
Diploma in Office Technology/Networking, ECPI Computer Institute, Raleigh, NC (4.0 GPA) – 10/1996
Computer Skills Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, PageMaker, Word Perfect, Quark Express, Adobe (Reader and Writer), WinZip, Photoshop, SalesLogix (database), Eclipse (database), Ariba system (Procuri database)
Other Skills Binding machine (for binding PowerPoint presentations), ordering supplies, filing (manual and electronic), scanning, faxing, copying, typing correspondences, proofreading/editing, shipping, scheduling, and ordering supplies, operating postage machine, processing and distributing incoming/outgoing mail, printer and copier allocations, programming copier/printer codes, and training new employees.
Nia Nettles
Resume – Page 2
PROFESSIONAL EXPERIENCE
Planet Fitness, Raleigh, NC 2010 to 2012
Assistant
Office Administration and Support
Copied, scanned and faxed sales receipts, property insurance documents, etc. onto the network server and then shredded to update the corporate office documentation to electronic format and eliminate paper document buildup.
Volunteer: Created templates for General Manager including monthly checklist and monthly duties, typed staff meeting agenda, and promotion memo. Also made info calls, helped clean facility, count inventory, used label maker to label and organize inventory, and typed staff recommendation letter.
Pinpoint Resource Group, Raleigh, NC 2004 to 2009
Executive Staffing, Raleigh, NC
Temp Office Worker
Office Administration and Support
Internet research to find information for different companies
Relieved receptionist for breaks
Set-up for meetings/conferences
Ran reports from database (sometimes exporting them into Excel worksheets)
Processed refund requests using database
Entered survey information into MS Access database
Entered subscription information into Eclipse database
Organizational Skills
Reorganized manual file drawers
Created templates to simplify entry of future contracts
Communication
Communicated with department leaders to get survey information and procedures
Coordinated projects with local and non-local engineers