Beverly Luman Kwityn

North Richland Hills, TX ***80 * l ac5l1h@r.postjobfree.com * Phone 817-***-**** Customer Service Representative

Seeking a Client Relations position where I can bring value to your organization Summary:

Customer service receptionist with 15+ years of experience. Demonstrated ability to cultivate productive working relationships and win customer loyalty. S kills include: o Leasing Experience o Medical Office Knowledge

o Excellent Customer Service o Sales / Retail Management o Problem Resolution o Interpersonal skills

Work Experience:

Home Care Assistance, Colleyville, TX-July 2016 – July 2017 CNA

● Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

● Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

Riverside Inn Memory Care Fossil Ridge, Ft. Worth, TX - January 2016 – July2017 Receptionist

● Answer phones

● Filing residents continued care paperwork

● Assist Activity Director with daily activities

● Alert staff to patient needs

● Verify visitors when entering the facility

The Fresh Market, Ft. Worth, TX – July 2015 - January 2016 Customer Service Clerk

● Assist customers with grocery

● Clean store and organize daily scheduled stocking

● Help customers find certain grocery items on weekly sale

● Sales promotions for holidays in gift cards and cooking merchandise for sales promo weekly

● Keep samples out on floor for customers to try and buy in daily promotion Beverly Luman Kwityn

North Richland Hills, TX 76180 * l ac5l1h@r.postjobfree.com * Phone 817-***-**** MetroPlex Staffing, Apartment Personnel Staffing Agency, Hurst, TX, June 2005 - June 2014 Leasing Consultant

● Answer phones, show and tour property and lease apartments

● Market surveys and promote property specials

● Make move-in gifts and qualify future residents /check credit report

● Walk apartment to ensure quality fitting customer needs

● Follow-up call to future prospects

Sterling Apartment Personnel, Hurst, TX, October 2004 - October 2012 Leasing Consultant

● Answer phones and determine needs of prospects to fit their needs

● Qualify future resident with lease skills and move-in criteria

● Market surveys and tour apartments to ensure quality move-in

● Assist with Weekly reports, monthly reports, posting rents and sales promotions Teape Subaru, Car Dealership, Hurst, TX, June 2006 - January 2008 Cashier/Receptionist

● Cashier, manage written /telephone orders and filing for all vendor numbers for each vehicle

● Fill out loaner car application for customer loan car while service to vehicle

● Open and close cash drawer, make deposits, batch credit card slips.

● Follow up with previous customers about routine maintenance on vehicles. Brewer Commercial, Dallas, TX June 2003 – March 2006 Leasing Consultant (Float 3 properties)

● Show and lease apartments

● Follow up with all future prospects with monthly move-in specials

● Weekly reports, monthly newsletter for resident activities

● Market surveys, put out refreshments for guests, make move-in gifts

● Type work orders upon residents request for maintenance

● Type all contracts TAA property leases for new residents

● Type availability log for apartment listing occupancy, weekly reports.

● Deposits with Rent Roll or new application on One-site. Education:

Central High School

Angelina College – Health - Unit Coordinator

Tarrant County College – Business classes 30 hrs 2010 Madden Marketing Seminars/ Leasing Management

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