**** ***** ** *******, ** *****
281-***-**** **********@*****.***
CRYSTAL GUY
OBJECTIVE
Detailed oriented, highly skilled and quality focused professional trained in Medical Administrative Support and Medical Billing. Successful track record of handling complicated assignments, patient account management, and administrative/clerical requests. Proven ability to readily master new technology and customer care capacities throughout hospital and independent medical billing environment. Dedicated to maintaining strict patient confidentiality.
WORK OF EXPERIENCE
2016 - Present Harris County Hospital District Houston, Texas
Pre-Authorization Management Specialist (Behavioral Health)
•Submit Pre-Authorizations(All Insurances)
•Medical Coding
•Data Entry
•Insurance Verification
•Patient/Insurance Customer Services
•Denials
2014 - 2016 Surgery Specialty Hospitals of America Pasadena, Texas
Clinic Business Office Manager
•Oversee Clinic Business Operations
•Medical Billing/Credentialing
•Data Entry, Batch Audits
•Payment Posting
•Claim Submission
•Collections and Denials
2010 - 2014 Parkview Psychological Services Houston, Texas
Office Manager
• Bill Medicare, Medicaid and Commercial Insurance
•Follow-up Claims, Collections, EOB Appeals
•Insurance Verifications
•Payment Posting
•Admission Process, Pre-Certification
2007- 2009 Probilling Svcs Spring, Texas
Medical Biller/Internship
•Billed Medicare, Medicaid and Commercial Claims
•Insurance Verification and Follow-up Claims
•Data Entry, Patient Account Management
•EOB Appeals, Pre-Certification
EDUCATION
2006 - 2007 Texas School of Business Houston, Texas
•Medical Office Specialist Program
•Graduated June 24, 2005
•BCLS/CPR - American Heart Association
Qualification Summary
Hard working and willing to do what is asked of me to improve my skills and the overall production for the company. Reliable and adaptable to any situation with the ability to view problems in a positive way and come up with a solution for the situation.