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Customer Service Sales

Fort Worth, Texas, United States
May 23, 2018

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Brittani J. Verakul

***** ***** **** ***

Haslet, TX 76052

Phone: 817-***-****


Achievement oriented accounting and customer service professional with diversified experience in customer service, retirement accounts, and accounts payable seeking upwardly professional position.


Customer Service Representative - Retail (January 2015 – May 2017)

Williamson-Dickie Mfg. Co. Fort Worth, TX

Review daily/monthly sales reports

Maintained correspondence with salesforce, credit, returns, and warehouse

Provide exceptional customer service to customers via phone, email, and fax

Extensive knowledge of current product catalog

Retirement Accounts Representative (August 2013 – December 2014)

Fidelity Investments Westlake, TX

Maintained daily stats and objectives for assisting customers with their retirement service needs while educating them on the irs and plan rules and regulations

Team Lead- motivate team and assist new hires with any questions pertaining to 401k rules and regulations

Project Manager- overviewed individual and team progress and provided monthly reports

Payables and Receivables Representative (February 2011 – August 2013)

Mac Churchill Acura Fort Worth, TX

Maintained that vendors were paid/charged correctly and on time, balanced books monthly, filed and organized all new/used car titles, made invoices for all new car shipments, made sure all service work items were scanned and filed.

Filled receptionist vacancies when required

Processed monthly budget reports for inbound and outbound clients

Provided exceptional customer service over phone with vendors and customers

Sales Operator (August 2008 – November 2009)

Silverleaf Resorts, Inc. North Richland Hills, TX

Maintained Personal Sales Goals as well as customer service based metrics

Delegated tasks and provided support for other team members

Provided outstanding inbound and outbound calls based on customers needs

Personal Assistant (August 2007 – August 2008)

Dr. Patrick and Laureta Ogbue Southlake, TX

Wrote legal letters and took direction via tapes

Provided transportation for children and running errands

Handled light house-work as needed


Oklahoma Baptist University (August 2006 – August 2007)

Bachelor of Theater Arts Program Shawnee, OK

Produced and acted in several school productions.

W.E. Boswell High School (August 2001 – February 2006)

Graduated early on recommended plan. Fort Worth, TX

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