DIEGO A. ALVAREZ
Email: **************@*****.***
Phone: 786-***-****
PROFESSIONAL SUMMARY Motivated Supply Chain Manager successful at managing customs compliance, inventory control, customer service and transportation logistics. Excellent problem solving, analytical and interpersonal skills. Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. SKILLS
Supply Chain Managament, Customer Service Managament, Procurement Strategy, Budget Managament, P&L Budgeting, Negotiation and Contract Vendors, Inventory Planning, Global Logistics Managament, Tactical and Purchasing Procurement, OSHA and DOT requirement knowledge
LANGUAGES Fluent in English
Fluent in Spanish
EXPERIENCE
Jan 2017 – Feb 2018 Super Natural Export SAC Miami, FL Supply Chain Manager
Consultation of the clients regarding insurances, duties and taxes.
Monitoring of the shipments to ensure the compliance of regulations.
Search for possibilities to reduce taxes.
Maintenance of customer relations and participation in the organization's sales activities.
Assessment of new marketing and sales opportunities as well as presentation of those estimations to the respective managements.
Ensuring the efficiency and effectiveness of imports and exports.
Develop and evaluate solicitations and negotiate contracts for a wide range of products and services.
Conducted research on logistics operations, including literature reviews, interviews and site visits.
Conducts industry and product market research (including issuing Requests for Information) to identify alternative sources of supply.
Develop and evaluate solicitations and negotiate contracts for a wide range of products and services.
Handles acquisitions of varying degrees of complexity, prepares contract and solicitation documents.
Reviews client requests for relevance, and evaluates justification/input documents submitted by client departments to assess appropriate use of processes.
Prepares reports at the direction of management department.
Attends meetings and functions, including delivering presentations as directed by management.
2
Sept 2016 – Dec 2016 Interglass Corp Miami, FL
Supply Chain Manager
Conducted research on logistics operations, including literature reviews, interviews and site visits.
Conducts industry and product market research (including issuing Requests for Information) to identify alternative sources of supply.
Develop and evaluate solicitations and negotiate contracts for a wide range of products and services.
Handles acquisitions of varying degrees of complexity, prepares contract and solicitation documents.
Reviews client requests for relevance, and evaluates justification/input documents submitted by client departments to assess appropriate use of processes.
Performs contract administration including advising on contractual requirements to contractor and clients departments.
Consults with the General Manager to prepare for meetings to resolve contractual disputes.
Prepares supplemental agreements and contracts and negotiates contracts, supplemental agreements and modifications.
Prepare negotiation strategies to obtain the best pricing and payment terms.
Participated in development and execution of strategies, policies, and procedures for the procurement of all imports and private label merchandise.
Directs office efforts to improved supply chain efficiency, maintained product quality standards, and reduce costs.
Maintained accurate stock records and schedules.
Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Established strong relationships vendors, facilitate communication, and worked to ensure production and delivery targets are met.
Supervised material flow, storage and global order fulfillment.
Responsible for achieving company objectives in regard to budget, operation and compliance with all policies and procedures including state and federal requirements.
Identified and implemented supply chain improvement opportunities such as identify the proper skill sets required to lead the effort. Assure clarity of roles and responsibilities and cultural compatibility.
Director of 25,000 square foot warehouse, shipping 192 shipments per year.
Built a motivated warehouse team of 25-30 well-trained staff.
Manage the processing of claims from investigation, data gathering, determining liability, valuation, effective negotiating, settlement, litigation, financial management, collections, recoveries and ongoing support.
Effectively and professionally coordinate and communicate with customers regarding claims and claim issues.
Prepares reports at the direction of management department.
Attends meetings and functions, including delivering presentations as directed by management.
Sept 2007 – Dec 2015 Central Turbos Corp Miami, FL Supply Chain Manager
3
Supervised a team of 3 supervisors and 25-30 associates.
Tracked time spent on assignments each day for productivity reporting.
Supervised material flow, storage and global order fulfillment.
Reported carrier-performance metrics and monthly costs reports to executive team.
Establish strong relationships vendors, facilitate communication, and works to ensure production and delivery targets are met.
Oversees purchasing plan execution established per Category and presents monthly reports on performance as requested by the Vice-president of Logistics.
Redirected shipments in route in response to customer requests.
Maintained accurate stock records and schedules.
Conducted research on logistics operations, including literature reviews, interviews and site visits.
Conducts industry and product market research (including issuing Requests for Information) to identify alternative sources of supply.
Develop and evaluate solicitations and negotiate contracts for a wide range of products and services.
Handles acquisitions of varying degrees of complexity, prepares contract and solicitation documents.
Reviews client requests for relevance, and evaluates justification/input documents submitted by client departments to assess appropriate use of processes.
Performs contract administration including advising on contractual requirements to contractor and clients departments.
Participates in development and execution of strategies, policies, and procedures for the procurement of all imports and private label merchandise.
Led warehouse improvement initiatives to advance operational efficiencies.
Created and managed departmental budget of $65,000.
Oversaw hiring and training of 5 new employees each quarter.
Reduced operating budget by 5% and misships by 8% by implementing new policies and procedures.
Created purchase orders.
Performed monthly reconciliation of open purchasing orders.
Assist with development of processes, performance standards, and monitoring performance against key performance indicators.
Analyze claims activities; prepare and present reports to management and other internal business units.
Prepares reports at the direction of management department.
Attends meetings and functions, including delivering presentations as directed by management.
EDUCATION
Jan 2013 – May 2015 New England College Boston, MS Bachelor of Science: Management