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Administrative Assistant Manager

Oxon Hill, Maryland, United States
May 23, 2018

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**** ********* ***** *** *** Oxon Hill MD *****,


TaJuana P. King


**** – Present Fortis College Landover, MD

Business Office Assistant

Monitor incoming emails and answer or forward as required.

Prepare outgoing mail for distribution.

Update and maintain databases such as mailing list, contact list and client information.

Maintain student records, post student payments.

Send out student notices for late payments, etc.

Type documents, reports and correspondence.

Assist with event planning and implementation.

Order and monitor office supplies for the company.

Assist the Dean with preparation for graduation.

Ensure office equipment is properly maintained and serviced.

Handle all bank deposits for the business office twice a week.

Assist with accounts payable for all invoices for the company.

Maintain office filing and storage systems.

Coordinate messenger and courier services.

2017 – 2017 Ft. Lincoln Cemetery Brentwood, MD

Cash Administrative Assistant

Collections of all accounts receivable.

Verified all payments of all accounts payable invoices.

Controlled all receipts and deposit of cash payments received.

Handled all bank deposits.

Verified/audited cash disbursement reports.

Coordinated the processing of orders and receipts of all merchandise orders.

Supported location management to ensure all contracts and work orders are completed in a timely manner with proper documentation.

Completed various funeral/cemetery reports and files accurately

Performed other duties as assigned.

2013-2016 HD Supply Capitol Heights, MD

Senior Order Coordinator

Performed accurate and timely entry of customer selections into order processing system. Calculated and entered initial pricing at the time of order creation.

Monitored and tracked customer orders to meet material lead times and ensure on-time delivery.

Matched customer selections and customer purchase orders to associated bid/pricing sheets and ensured accurate billing.

Maintained customer rituals regarding selections, billing back-up and order acknowledgments.

Monitored orders using system reports and communicated progress to leadership. Proactively communicated to resolve discrepancies in up-front margin discrepancies.

Identified and escalated gaps in the company and customer ordering information with appropriate level of urgency. Researched shortages and provides accurate details of all shortage issues.

Interacted with internal and external customers daily through clear and concise written and oral communication.

Performed other duties as assigned.

2011-2013 Bobs Discount. Furn Falls Church, VA

Office Associate

Entered customer orders into SAP system accurately and completely.

Processed payments to proper accounts. Encouraged use of debit cards.

Answered incoming calls and responded to customer queries in a timely and courteous manner.

Scheduled deliveries that were convenient for the customers and complied with company procedures.

Maintained all open orders and courteously communicated status with customers.

Was responsible for security of cash and other legal lender. Prepared daily deposits in accordance with company policies and procedures.

Worked daily SAP reports according to company requirements, which included but may not be limited to: (Sales order type reports, Fiduciary reports, Inventory flow reports, and Sales associate type reports.

Assisted Office Manager when needed.

Assisted with café, showroom displays, tagging, and other tasks as needed to help maintain a customer friendly showroom in keeping with the standards of Bob’s Discount Furniture.

2008-2010 Allied Barton Security Arlington, VA

Security Officer

Monitored the CCTV Monitors.

Assisted the receptionist with the Switchboard.

Monitored the stairwells and common areas.

Assisted the manager with weekly payroll.

1990-1995 Salv. Army Rehab. Ctr. Hyattsville, MD

Office Manager

Prepared payroll for two departments, disseminating incoming and outgoing mail.

Filed confidential correspondence within the organization.

Scheduled all tests and screenings for rehabilitation tenants.

Assisted the receptionist with the Switchboard

1986-1990 Hyatt Regency Wash. Washington, DC

Catering Administrative Assistant

Assisted with the preparation of Catering Menus on a daily basis.

Assisted with incoming and outgoing calls in the Catering Department.

Scheduled all meetings for the Director of Catering.

Answered/forwarded calls using the PBX Switchboard.


2010 Sanz College Washington, DC

Medical Office Specialist

2011 MIHT Lorton, VA

Pharmaceutical Tech

Special Skills

More than 15 years of experience as an Administrative Assistant. Proficient in Microsoft Office Suite, Access, Corel, and 85wpm. Experience on the PBX Switchboard, SAP and ERP experience, Order Entry & Customer Service experience, and Conflict Resolution.

References will be provided upon request.

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