Amber Delaney

**** ********* **

Dallas, Texas **287

Telephone: 214-***-****

Email:ac5kx7@r.postjobfree.com

OBJECTIVE:

To obtain a position that will allow me to grow while enhancing my

current skills.

EXPERIENCE:

Stealth Monitoring, Addison, TX June 2013 to Present

customer Service Agent

* Generating a profit for the company

* Suspend camera accounts for customers

* Receive inbound customer service calls

* Monitoring and supporting contracted customers

* Download video reviews

Driveline, Dallas, TX May 2012-June 2013

Customer Service Representative

* provides customer service on 3rd party products/ shipments

* Utilize auto dialer for updating customer Inbound and outbound accounts

* Handled customer inquiries and orders

JC Penney, Dallas, TX August 2011- April 2012

Retail representative

* Customer service for fashion

* Work with check outs and cash register

* Balance daily till/cash out

* Maintain strong customer relations

EDUCATION:

* Attended Southern University Shreveport, LA (2012)

* Graduate of Desoto High School, Desoto, TX (2012)

SKILLS:

Customer service, ability to work in a fast paced environment, inbound

and outbound calling, experience on auto dialing systems, typing 40

wpm, ability to multi task, computer literacy, Microsoft Office -

Word, Excel, PowerPoint, etc.

REFERENCES AVAILABLE UPON REQUEST