Customer Service Care

Career Overview

Core Strengths

Accomplishments

Educational Background

Work Experience

ALICIA GERBER

***** ******** **. #****, *******, TX 75001 C: 214-***-**** ************@*********.*** Highly enthusiastic Underwriter and Marketing Professional along with daily customer service with 12 years client interface experience.

Strong organizational skills

Customer service expert

Articulate

Organized

Personable

Active listening skills

Adaptive team player

Results-Oriened

Client-focused

Dependable

Market Research

Accompanied Sales Representatives to initial meetings for potential clients. Prepared specialized Insurance coverage appropriate for the potential client. Marketed this coverage to several different Insurance companies to find the most precise and affordable policies to meet each customers need. Maintained daily professional relationships with clients to answer any questions and solve any problems with their coverage.

High School Diploma, Business 1979

UTSA - San Antonio, TX

Continuing education in Business

Underwriting/Marketing Mar 1980 to Dec 1991

Frank B. Hall Insurance - San Antonio, TX

Handled and managed largest accounts the agency carried. Provided customer care and support with individuals from these accounts on a daily basis. Computed accurate pricing for any additional coverage that was needed.

Homemaker Mar 1992 to Current

Homemaker - Dallas, TX

Have been a Homemaker raising children for 23 years. References:

Adnan Qaisar 760-***-****

Brenda Grogean 214-***-****

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