Kevin Crimmins

* ***** ****** **** #** NY, NY *0010 ac5kwi@r.postjobfree.com 917-***-****

A results-oriented leader with proven success in meeting and exceeding expectations while mentoring and developing staff in the hospitality and financial services industries.

PROFESSIONAL EXPERIENCE

Tutor Realty Services Doorman July 2017-Present

Radisson Martinique Hotel- Front Desk Supervisor 2010-2017

Handle over three hundred arrival and departures at desk.

Oversee crew lists and responsible for billing and payment

Responsible for developing relationships with guests and improving quality customer service.

St. John’s University Director of Conference Services 2007-2010

Responsibilities included meeting and greeting prospective clients for university’s conference service. By utilizing managerial and sales skill set, effectively grew business in both client base and revenue. Handled all aspects of the conference service department including

Conference planning and program development assistance to clients for events ranging from two to 500.

Enterprise Resource Planning responsibility included catering, meetings facilities and other unique or specific requirements.

Managed inter-departmental issues to ensure events were executed successfully..

Supervised and trained a constantly fluid group of event support staff relating to event management, food service and other unscheduled deliverables seeking 100% satisfaction.

Metlife/North Fork Bank --- Financial Advisor /Insurance Specialist 2001 to 2007

Focused the bank’s marketing strategy on promotion of health benefit plans to customers, and recognized as a subject-matter expert. Ranked #1 in sales out of 15 representatives.

Consistently met or surpassed quarterly sales quotas.

Won an achievement award for strong disability sales results and consistently met sales objectives.

Established a loyal following of customers and developed a robust referral network by identifying solutions for clients’ financial needs.

Travelers Telecom--- Regional Accounts Manager 1997 to 2001

Opened up markets in Washington DC, Massachusetts and Florida playing a key role in expanding revenue from $1.2 million to over $2.5 million annually. Landed over 100 contracts with hotels that included Peninsula and Four Seasons.

Coordinated and launched successful business expos in Washington, DC that contributed over $200,000 in new business in a two-week period.

Marriot Marquis --- Chief Concierge 1994 –1997

Guest Services Manager/ Housekeeping Manager (1992 – 1994)

EDUCATION

PROVIDENCE COLLEGE Providence RI -Bachelors of Arts in Humanities 1988

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