Crystal McDonagh

** ********* ******

Rensselaer, NY 12144

646-***-****

ac5kt5@r.postjobfree.com

Capital District Transit Authority

January 2018 – Current

Transit bus driver

Safely guide their buses in all traffic and weather conditions.

Responsible for inspecting buses before the start of a shift and end of shift

Obeying traffic laws, adhering to schedules despite conditions and ensuring that passengers pay correct fares for tickets or transfers.

Brick 15, California

July 2016 - Current

Assistant to the General Manager

● Manage daily operations;

● Establishing new store procedures;

● Provide excellent customer service;

● Training and supervising staff;

● Controlling soundboard for shows;

● Support music events; and

● Additional duties as assigned.

IHSS, California

Jan. 2016 - Current

Provider of in Home care

● Provide care for individuals with Autism. Working very closely in home with two girl with Autism;

● Getting them ready for school, take them to any activities, worked with them on their behavior in public; and

● Did light housekeeping and cooking.

Center for Disability Services, New York Sept. 2013 – March 2015

Residential Counselor

● Responsible for assisting, providing, and promoting independence in residential consumers' daily treatment, care and services. I served as member of the consumers planning and implementation and interdisciplinary teams. Responsible for assisting in the implementation of individualized residential habilitation services, as outlined in the consumer's Individualized Plan of Services; and

● Assists in the direct care and delivery of all designated services to individuals within an assigned group. Executes lessons on a daily basis. Responsible for monthly, semi-annual and ICP reporting, as well as, consumer assessments and goal planning, as assigned.

McDonagh Law, New York Feb. 2012 – Sept. 2013

Legal Assistant and Paralegal

● Drafted and prepared legal documents for Federal, State, Local and Immigration court filings;

● Worked closely with clients and attorney in gathering documents for and filling out applications to be filed with the U.S. Immigration Services, this entailed:

o Family based Adjustment of Status applications;

o Naturalization applications;

o Consular processing applications;

o Asylum; and

o Extending B1/B2 tourist visas.

● Assisted with clerical tasks that included:

Typing, filing, proofreading, data entry, answered calls and scheduled all appointments; and

● Received and sorted USPS mail, incoming and outgoing, shipments from Fed Ex and UPS, notifying recipients when applicable.

Goldstein & Associates, LLC, Pennsylvania Nov. 2010 - Feb. 2012

Legal Assistant and Paralegal

● Drafted and prepared legal documents for Federal, State, Local and Immigration court filings;

● Worked closely with clients and attorneys in gathering documents for and filling out applications to be filed with the U.S. Immigration Services, this entailed:

o Family based Adjustment of Status applications

o Naturalization applications

o Consular processing applications

o Alien of Extraordinary Ability and National Interest Waiver applications

o I-140 and ETA 9089

o Asylum

o Extending B1/B2 tourist visas

● Assisted with clerical tasks that included:

Typing, filing, proofreading, data entry, answered all calls and scheduled all appointments;

● Received and sorted USPS mail (incoming and outgoing) and shipments from FedEx and UPS; notifying recipients when applicable; and

● Created and billed clients with Sage Time Slips.

Café Luna, Ireland Oct. 2006 - Aug. 2009

Owner/Manager

● Created menu for the café and updated as necessary;

● Provided catering for private parties;

● Maintained daily orders for food and supplies;

● Administered payroll through Sage;

● Experienced Barista;

● Cooked all food orders;

● Completed all waitress functions; and

● Worked on all promotions for the café.

Slice of Heaven, California Feb 2005 – Feb 2006

Manager and cook

● Supervised 5 employees in maintaining excellence in service; and

● Designed seasonal menus and catered for all private parties on premises.

Somerville Hospital, Massachusetts 2001-2004

Orthopedics Secretary

● Book all surgery and maintaining and organizing for the surgeon;

● Front office receptionist in rotation with the other secretary's for clinic; and

● Previous work in the OR booking surgery and data entry for billing for those surgeries.

Education

● Bachelor of Arts in Communications from Emerson College, Boston, Massachusetts.

Skills

● Ability to quickly adapt to new work and social environments, fast learner; always ready for new challenges and high expectations;

● Amenable character for both clients and colleagues alike;

● Highly proficient manager and trainer of staff;

● Professional references upon request;

● Serve Safe Certified

● Class A license with Passenger and Tank endorsements.

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