Customer Service Assistant

Location:

Seaford, DE, 19973

Salary:

14.50

Posted:

May 23, 2018

Contact this candidate

Resume:

Angel S. Puryear

***** **** ******* **** *******, DE 19973 301-***-****(C)

*********@*****.***

CAREER OBJECTIVE

Seeking position as a Management where I can utilize my current skills and will lead to a career focused position with challenge, growth and advancement.

SKILLS SUMMARY

Business Management Human Resource Services

Records Management Computer Literate

Payroll Operations Sales

Staff Training Customer Service

EMPLOYMENT HISTORY

Central Registration Beebe Healthcare Lewes, DE 10/2016-Current

Ability to communicate with the public in a courteous manner modeling the Beebe Values. Ability is to adapt to change in order to meet patient and organizational needs. Ability to assist with direct patient contact including placement of arm bands on patient wrist/ankles, assists variable aged/weighted wheelchair patients to destinations, able to quickly assess and utilize universal precautions to include but not limited to; injuries, illness, clinician contact/notification, etc. Interviews patient/patient representatives to obtain demographic and insurance information necessary for patient safety, customer service, quality of care and fiscal responsibility in accordance with state and federal guidelines. Input patient registration information into computer system and verifies accuracy of data entered.

Receptionist and Accountant Elegant Stylz and U-Haul Seaford, DE 02/2016 to 11/2016

Frequent contact with all levels of management, customers, vendors, and service providers. Strong attention to detail, organization skills and the ability to multi-task simultaneously answering phones and serving face to face customers. Administrative and clerical procedures; bank deposits, accounts receivable and payable, account ledger, payroll, ordering and processing supplies and needed items for business, running credit for financing.

CSM, Salad Bar Clerk Giant Laurel, MD 05/2015 to 02/2016

Helping and assisting customer, preparing the salad bar and break down of salad bar and cleaning it. Waiting on customers at the registers in a quick and timely manner.

Telemarketer M&M Bedding, LLC Dundalk, MD 02/2014 to 07/2015

Responsible for confirming appointments and verifying all of customer information and giving the customer the name of the representative that will be coming out to see them for the presentation. Mapping the board for the representative and sending the representative the customer information and appointment date and time. Helping/assisting other telemarketers with calls and customer complaints and questions. Entering the customer information into the computer on the correct system.

Cashier -- Dollar Tree -- Laurel, MD -- 02/2014 to 09/2014

Responsible for customer satisfaction, meet and greet customers, assist customers in shopping, making purchases a easy process for customers, put away returns and/or items that customers did not want, making sure store was clean and front faced and counting register at beginning of shift and at the end of the shift.

Cashier, Youth Department, Merchandising -- Burlington Coat Factory – Laurel, MD – 02/2013 to 04/2014

Responsible for meeting and greeting customers, helping/assisting customers with purchases and finding items, price checking items, rolling racks onto the floor and putting merchandise out for sales, organizing merchandise in the youth department.

Server – iHop – Laurel, MD -- 2/2014 to 05/2014

Responsible for meeting and greeting customers, taking customer orders and placing their order to the cook, delivering their food order, consistently checking on customers for anything else needed, closing out customer check, cleaning tables after customer departure.

Customer Service Representative – LA Fitness – McDonough, GA – 03/2012 to 06/201

Responsible for meeting and greeting customers, review fitness contracts with customers, cold calling for interviews, processing calls and orders for fitness contracts, keeping workout area clean, giving customers a tour of the fitness center with explanation of each machine in every area, most of all lending a helping hand when and where needed.

Summer Camp Counselor, Finance Assistant, Supervisor of After School Program –

Talbot YMCA – Easton, MD – 06/06 to 05/11

Responsible for parents dropping kids off in the morning and getting them to their correct programming, having the kids ready for parents to pick up at the end of the day, monitored children until accounts payable and receivable, billing, mailing of invoice with payment, supervised middle school students after school programming, and supervised employees.

Angel S. Puryear

22989 Ross Station Road Seaford, DE 19973 301-***-****(C)

*********@*****.***

Assistant Manager – Chesapeake Prime Outlet Center – Queenstown, MD – 11/03 to 06/06

Responsible for managing entire outlet center, More specific duties were guaranteeing customer satisfaction for over 75 retail stores, processing and tracking financial transactions, overseeing and approving accounting transactions, tracking bookkeeping, processing payroll for employees, setting up sales proposals, acting as a liaison with customer complaints and interviewing and training new employees.

Administrative Assistant – Choptank Freight Lines, LLC– Preston, MD – 06/99 to 11/03

Responsible for overseeing the day-to-day administrative functions of the office, More specific duties were greeting and assisting drivers with multi-line telephone inquiries, scheduling pick-ups and deliveries, preparing and maintaining assignment schedules for drivers and processing and verifying all accounts, payroll and company events

Angel S. Puryear

22989 Ross Station Road Seaford, DE 19973 301-***-****(C)

*********@*****.***

EDUCATION

Anthem’s College -- Medical Assistant --Certified MA -- Atlanta, GA

University of Salisbury -- Accounting and Bookkeeping -- Bachelors Degree -- Salisbury, MD

UCLA -- Business Management -- Masters Degree -- Los Angeles, CA

Colonel Richardson High School – College Prep/Honors -- High School Diploma – Federalsburg, MD

Angel S. Puryear

22989 Ross Station Road Seaford, DE 19973 301-***-****(C)

*********@*****.***

Angel S. Puryear