Sales Data Entry
Resume:
Annalien Meyer
**************@*****.***
Longest Drive, Magalies Golf Estate,Hartbeespoort
PROFILE:
“I am a dedicated and hardworking individual, with experience across areas of retail, legislative and administrative duties as well as small business management. A driven individual with an excellent work ethic and high morals who is able to work well within a team but also succeeds in achieving a positive outcome when working alone. I can demonstrate a strong ability to remain dedicated from conception through to successful completion”.
EMPLOYER PROFILE:
July 2017 – Present: Multiplant Pty(Ltd)
SUMMARY OF KEY RESPONSIBILITIES:
Audit coordinator
Quality and good manufacturing practices:
Responsible for managing the Quality, SGASA and GSPP programs for the facility and ensures adherence to hygienic practices and full compliance with all applicable standards and customer requirements.
Implement, maintain, verify, validate and continuously improve the overall Quality programs for the facility.
Define the food safety and quality training needs of the organization; develop and/or approve training materials as warranted.
Communicate with relevant personnel information essential to the effective implementation and maintenance of the Food Safety program.
Format and maintain specifications and Standard Operating Procedures (SOP's)
Monitor performance and ensure compliance of Quality systems to ensure effectiveness and efficiency. Verify and validate changes made to programs.
Ensure timely review of Quality documents necessary for customer, GSPP, SGASA and inspection submissions.
Responsible for Quality systems Document Control.
Host, conduct and/or supervise internal and external Quality and Good Manufacturing Practices
(GMP) audits.
Follow up with the development of corrective and preventive action plans. .
Ensure compliance with all regulatory and customer food safety and quality requirements.
Communicate with other departments regarding actions taken to resolve non–compliance issues. Page 2 of 5
Safety and other responsibilities
Overall engineering, implementation, management, reviewing and improving of safety program
Emergency planning & management
Liaison with regulatory institutions
Conducting internal safety audits and inspections
Risk identification, assessment and analysis and development of controls for risks identified
Development and Implementation of safe work practices and procedures
Development and Implementation of safety training programs
Conducting and/or overseeing of employee safety training in all sectors
Ensuring Construction regulation compliance for all projects relating thereto
Contractor/project management and control
OHSAS: 18001 implementation & compliance
Management of site security and security contracts Skills and Competencies:
The ability to proactively achieve consistent superior/excellent Quality and Safety, programs.
The proven ability to maintain a sense of urgency and inspire similar behavior in subordinates.
The ability to maintain schedule flexibility.
The demonstrated ability to manage projects through from input to completion.
The ability to implement and maintain and manage in all plans and programs.
Exceptional written and oral communication skills in order to effectively liaise with managers. 2014 – 2017: The Meter Man - Data capturer and internal sales Data capturing activities and responsibilities
Preparation source data for computer entry by compiling and sorting information; establishing entry priorities.
Processing customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Entering customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintaining of data entry requirements by following data program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
Testing customer and account system changes and upgrades by inputting new data; reviewing output.
Securing information by completing data base backups.
Maintaining operations by following policies and procedures; reporting needed changes.
Maintaining customer confidence and protects operations by keeping information confidential.
Contributing to team effort by accomplishing related results as needed. Page 3 of 5
Internal sales activities and responsibilities
Answer all incoming customer calls in a professional and efficient manner.
Educate the customer on our product range.
Offer a variety of product related solutions to clients.
Data entry of customer registrations.
Receive and process orders on behalf of customers in an efficient and accurate manner, as well as providing order status updates.
Utilize inbound call opportunities to generate sales and renewals.
Develop strong relationships with customers and demonstrate how we can add value to their business.
Identify potential customer needs / opportunities to grow our business.
Conduct follow up calls on a daily basis to customers who have expressed an interest in our products.
Respond to customer emails in a professional manner.
Work with and support our Professional Services Group, helping to support customers and opportunities.
Miscellaneous administration tasks.
Attend weekly customer service meetings.
Set clear and achievable expectations with clients and achieving them.
Attend all product-training sessions.
Events planning and management
Delivering events on time, within budget, that meet and exceed expectations.
Managing conference schedules and bookings
Establish promotional needs and manage promotions and product launches;
Managing fundraising and social events.
2011 – 2014: Cerealis Precision - Financial secretary SUMMARY OF KEY RESPONSIBILITIES:
Financial secretary
Assisting the Financial manager in achieving key financial obligations and dutiesAs the financial secretary, I worked with colleagues as well as clients on a face-to face basis.
Give the treasurer itemized bills, sales slips, and invoices for payment by cheque.
Prepare and sign authorizations for payment if required by the executive board or association.
Prepare a monthly financial report of all monies received, deposits made and/or authorizations for payment prepared.
Prepare an Annual Financial Report of all monies received during the past fiscal year.
Attend all events where money may need to be counted.
Record all receipts in a ledger book, indicating the date of receipt, number of receipt issued, amount, from whom received, and for what account.
Issuing of invoices to customers.
Updating and control of stock records.
Page 4 of 5
Marketing role
Design, develop and implement marketing and sales campaigns, fundraisers, employee incentive programs and contests.
Managed all phases of direct mail projects, social media campaigns and company website.
Promote products and services; generate leads and initiate sales.
Establish and improve client communications; maintain ongoing relationships.
Coordinate, plan and contribute at trade shows and special events. The role also includes:
Excellent communication skills
Exposure to a litigation environment
Professional presentation
High degree of initiative and organizational ability
Strong client focus and professionalism
Scheduling meetings
OTHER EXPERIENCE:
2008-2011 Legal secretary (Bosman & Bosman)
Welcoming of guests and clients by greeting them in person or on the telephone; answering or directing inquiries.
Gather and arrange legal documents for attorney review and case preparation.
Get affidavits and other formal statements that may be used as evidence in court.
Draft correspondence and legal documents, such as contracts and mortgages
Producing information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics; coordinating case preparation.
Conserving attorneys time by reading, researching, reviewing, verifying, and routing correspondence, reports and legal documents; drafting letters and documents; collecting and analyzing information; initiating telecommunications; organizing client conferences, and attorney meetings; scheduling couriers, court reporters, expert witnesses, and other special functions; coordinating preparation of charts, graphs, and other courtroom visuals; preparing expense reports.
Maintaining attorney calendar by planning and scheduling conferences, teleconferences, dispositions, and travel; recording and monitoring court appearance dates, pleadings, and filing requirements; monitoring evidence-gathering; anticipating changes in litigation or transaction preparation requirements.
Representing attorney by communicating and obtaining information; following-up on delegated assignments; knowing when to act and when to refer matters to attorney. COURSES/TRAINING:
Fundamental Management Program NORTH-WEST UNIVERSITY 2014 Course Content
• Effective Managerial Habits
• Management of People
• Management of Operations
• Management of Financial Resources
Page 5 of 5
QUALIFICATIONS / EDUCATION:
Senior certificate Hoërskool Grenswag 2001
COMPUTER LITERACY
Operating systems: Windows XP, Vista, 7, 8
Spreadsheets: MS Excel
Word Processing: MS Word
Presentation packages: MS PowerPoint
Project Management: MS Project
Internet and Email
PERSONAL DETAILS AND REFERENCES:
Name Annalien
Last Name Meyer
Identity Number 830**********
Age 34
Sex Female
Marital Status Married
Dependants One
Drivers Licence Code 08
Nationality South African
Language Bilingual, English and Afrikaans
Health Excellent
REFERENCES
Johan de Klerk Attorney at Bosman & Bosman
Attorneys
*************@*****.***
Leon Bantjes Principle at Hoërskool Lichtenburg 083-****-*** Josey Hendriks Director at ABM Africa 082-***-**** Guillaume Steyn CEO at The Meter Man 076-***-****
Christine Jooste HR Manager at Multi Plant
Contact this candidate