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Customer service manager

Location:
Al Asimah Governate, Kuwait
Posted:
May 23, 2018

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Resume:

Competences

Leadership.

Planning.

Detailed oriented.

Result oriented.

Analytical thinking.

Adaptability.

Sales& PR Manager

Kuwait

Kuwait

Sagyrasmey @ yahoo.com

009**-****-****

Professional skills

Customer service 18 years.

Sales 13 years.

Public relation 10 years.

Operations management 8 years.

Feb.2011-Current

Working as Sales& PR manager at Al- Raya

group real estate( Kuwait).

Duties and Responsibilities:

Analyzing trends and results.

Establishes sales objectives by forecasting and developing annual sales, projecting expected sales volume and profit for existing and new products.

Implements national sales programs by developing field sales action plans.

Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.

Maintains national sales staff by recruiting, selecting, orienting, and training employees.

2008-Aug.2011

Working as Marketing manager – ESR company for

resorts& hotels ( Kuwait)

Nov.. 2006-Sep. 2008

Working as Sales manager at Paradise inn group- -

Egypt & Syria

Nov.1998-Oct. 2006

Working as program manager at Hospitality

marketing concepts ( HMC)- Egypt

Bachelor's Degree major in Tourism, Faculty

of Tourism and Hotels, Alexandria University

1990.

Operations management.

Customer service.

Sales technique.

Key account management IMI.

Marketing differentiation advantage

IMI.

High impact coaching.

Maximizing profits& minimizing costs.

Sales forecasting.

Labor scheduling.

Work Experience

Education

Training& Certification



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