Christina Pipoly

**** *. ******** ** #****

Phoenix, AZ 85037

480-***-****

ac5kly@r.postjobfree.com

Dedicated and focused manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals who is seeking a role in the Behavioral Health Field. Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise.

Skills

Meticulous attention to detail

Professional and mature

Self-directed

Strong problem solver

Resourceful

Dedicated team player

Customer service-oriented

Supervision and training

Sound judgment

Unsurpassed work ethic

Conflict resolution

Project management

Active listening skills

Courteous demeanor

Energetic work attitude

Customer service expert

Calm under pressure

Work

Direct Support Provider

November 2017 to Current

New Hope of Arizona- Phoenix, AZ

Provided Direct Support Services to youth with Behavioral Health challenges. Worked in group home settings and with families. Worked with youth who had anger, self-harm, or developmental challenges.

Office and Team Manager

Jan 2008 to Current

All Year Sports - Peoria, Arizona

Reduced and controlled expenses by making quality control process more efficient, productive and accurate. Coordinated all department functions for team of 15 employees. Created spreadsheets to improve inventory management and reporting accuracy. Managed incoming and outgoing calls for busy office. Scheduled and confirmed appointments for entire sports leagues in seven states. Worked with youth photography of their team pictures.

Administrative Assistant

Jan 2006 to Jan 2011

National Youth Sports - Glendale, Arizona

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment. Worked as an EMS at youth tackle football games.

Internship

Jan 2006 to Jan 2008

Congressman Trent Franks - Glendale, Arizona

Interned as a receptionist in the Arizona office for Congressman Trent Franks. Handled all incoming and outgoing phone calls. Organized files and paperwork containing sensitive material. Filed reports on behalf of veterans to the VA. Filed reports on behalf of refugees to Immigration. Volunteered in campaigning.

Education

August 2017 to Current

Glendale Community College - Behavioral Health

Studying for my Associates and Bachelors degree in Behavioral Health with an Emphasis in Trauma. Long term goal is to achieve my Masters Degree and become a licensed therapist.

August 2012 to December 2012

Arizona Christian University- Behavioral Health

Minor in Family Studies and Biblical Studies. Double Major in Psychology Received Academic Scholarship in 2012.

Certifications

CPI- November 2017

Trauma-Informed Care- 2017

Mental Health First Aid- May 2018

CPR/First Aid/AED- November 2017

Current DPS Fingerprint Card

Current TB Test

Awards

National Honors Society at Glendale Community College and Scottsdale Community College

Academic Achievement Awards at Glendale Community College and Scottsdale Community College

Academic Scholarship at Arizona Christian University.

References available upon request.

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