Direct Support Provider, Behavioral Health, Office Manager
Resume:
Christina Pipoly
Phoenix, AZ 85037
*******@*********.***
Dedicated and focused manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals who is seeking a role in the Behavioral Health Field. Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise.
Skills
Meticulous attention to detail
Professional and mature
Self-directed
Strong problem solver
Resourceful
Dedicated team player
Customer service-oriented
Supervision and training
Sound judgment
Unsurpassed work ethic
Conflict resolution
Project management
Active listening skills
Courteous demeanor
Energetic work attitude
Customer service expert
Calm under pressure
Work
Direct Support Provider
November 2017 to Current
New Hope of Arizona- Phoenix, AZ
Provided Direct Support Services to youth with Behavioral Health challenges. Worked in group home settings and with families. Worked with youth who had anger, self-harm, or developmental challenges.
Office and Team Manager
Jan 2008 to Current
All Year Sports - Peoria, Arizona
Reduced and controlled expenses by making quality control process more efficient, productive and accurate. Coordinated all department functions for team of 15 employees. Created spreadsheets to improve inventory management and reporting accuracy. Managed incoming and outgoing calls for busy office. Scheduled and confirmed appointments for entire sports leagues in seven states. Worked with youth photography of their team pictures.
Administrative Assistant
Jan 2006 to Jan 2011
National Youth Sports - Glendale, Arizona
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment. Worked as an EMS at youth tackle football games.
Internship
Jan 2006 to Jan 2008
Congressman Trent Franks - Glendale, Arizona
Interned as a receptionist in the Arizona office for Congressman Trent Franks. Handled all incoming and outgoing phone calls. Organized files and paperwork containing sensitive material. Filed reports on behalf of veterans to the VA. Filed reports on behalf of refugees to Immigration. Volunteered in campaigning.
Education
August 2017 to Current
Glendale Community College - Behavioral Health
Studying for my Associates and Bachelors degree in Behavioral Health with an Emphasis in Trauma. Long term goal is to achieve my Masters Degree and become a licensed therapist.
August 2012 to December 2012
Arizona Christian University- Behavioral Health
Minor in Family Studies and Biblical Studies. Double Major in Psychology Received Academic Scholarship in 2012.
Certifications
CPI- November 2017
Trauma-Informed Care- 2017
Mental Health First Aid- May 2018
CPR/First Aid/AED- November 2017
Current DPS Fingerprint Card
Current TB Test
Awards
National Honors Society at Glendale Community College and Scottsdale Community College
Academic Achievement Awards at Glendale Community College and Scottsdale Community College
Academic Scholarship at Arizona Christian University.
References available upon request.
Contact this candidate