Cristina P. Agoston

510-***-**** (***) *** - 3519 ac5klm@r.postjobfree.com St. Louis, MO 63129

OBJECTIVE: Experienced professional seeking Management or supervisory position.

SUMMARY: Goal driven, detail-oriented, flexible and team player with eleven years of supervisory and managerial experience. Experienced management, team building and experience overseeing timelines. Problem-solving skills, thrive in a past paced, hands-on work environment, and experience leading teams. Knowledgeable with MS Office such as Word, Excel, and PowerPoint.

WORK EXPERIENCE:

Assistant Manager

Popeyes Louisiana Kitchen/ Midamerica Hotels Corp. Butler Hill Rd. St. Louis MO.

July 20, 2015 - current

Build a high performing team, with emphasis on mentoring and developing operations leaders and individual crew within the organization.

Provide leadership to effectively collaborate with and influence organizations that connect with management and team members.

Deliver management skill program and interventions for proactive solutions that support quality customer service relationship.

Develop and communicate operations roadmaps, goals, and objectives. Drive best practices through effective processes, documentation, and training materials.

Establish Key Performance Indicators and performance targets through infrastructure leadership and consistently deliver these targets for sustainable operations.

Highlight opportunities for significant operational improvements and lead high impact, cross-functional initiatives with measurable results.

Identify and respond to high-priority issues rapidly and effectively.

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Housekeeping

Hampton Inn/Midamerica Hotels Corp. Butler Hill Rd. St. Louis MO

July 2017 – current

Clean corridors, lobbies, elevators and lounges as well as guest rooms

Organize work schedule from the room status list, arrivals and departures

Replace dirty linens with clean items

Respond to guest queries and requests

Respond to calls for housekeeping problems such as spills, broken glasses

Report any maintenance issues or safety hazards

Cristina Agoston page 2

Preschool Teacher, Coach/P.E. Teacher

Christ Baptist Academy Muntinlupa City Philippines

June 2014 - August 2014

Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.

Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.

Learning Center Supevisor – Grades 4-6

Bible Baptist School of Excellence and Development – Cabuyao, Laguna Philippines

June 2005 - April 2013

Establish and enforce rules for behavior, and learning center procedures for maintaining order while using the Individualized System of Education - ACE Curriculum.

Dental Assistant/Secretary

IOHS Inc. Asian Medical Center, Muntinlupa City Philippines

2001 2004

Prepared treatment room for patient by following prescribed procedures and protocols.

Provided instrumentation by sterilizing and setting instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments.

Maintained safe and clean working environment by complying with procedures, rules, and regulations.

Quality Auditor

TDK Philippines Inc. Techno Park Sta. Rosa Laguna Philippines

1998 2000

Approved incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials.

Approved finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work.

Prepared reports regarding the product quality, conducted machine and room inspection

EDUCATION and CREDENTIALS

Associate in Computer Science – Perpetual Help, Metro Manila, Philippines

Secondary Education - Hosanna Christian Training Center, Laguna Philippines

Servsafe license # 14110049

REFERENCES

Arlene Jumangit – Hilton Garden Inn – 636-***-****

Shannon Atkins – District Mgr. – Burger King St. Louis, MO – 314-***-****

Steve Powers – Store Mgr. – Popeyes Kitchen St. Louis, MO – 314-***-****

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