Customer Service Sales

Ellanida Hill

**** ****** **, ********, ** *****

***************@*****.*** 231-***-****

WORK EXPERIENCE

Homemaker 06/2017 - Present

Residential Support Staff, Pioneer Resources, Muskegon, MI 03/2016 – 06/2017

Take care of six patients with disabilities

Consult with family members about the care of their loved ones.

Take patients to community outings and doctor’s appointments.

Pass out medication and ensure personal hygiene is kept up properly.

Cook and clean for patients.

Sales Associate, Walmart, Fort Worth, TX 11/2013 – 10/2015

Provide excellent customer service. Operate POS system.

Educate customers on various electronics and cell phones, carriers, accessories and purchase options.

Meet and exceed monthly sales goals.

Keep department stocked and clean.

Shift Manager, McDonald's, Muskegon, MI 02/1993 – 02/2010

Manage multiple staff members, hire and train in best sales and customer service practices.

Provide excellent customer service offering upsells and specials.

Manage employee schedules.

Handle inventory, bank deposits and opening and closing the restaurant.

EDUCATION

Medical assistant, Ross Medical, Muskegon, MI 2006

High School Diploma, Muskegon Highschool

SKILLS

Management, Retail Sales, Medical Terminology

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